Recent content by allanrobbins

As I said in the post the error was ‘ground failure’ and that means high voltage. The Hive EV warranty team can look at the status of the charger and tell you the error message. When I got that error message I also asked EO themselves what that error was. Not sure how you can check if the...

We’ve managed to resolve our issues. Our problem was the voltage coming into our house was / is too high. The error for our EOminiPro was ‘ground error’ which means too many volts. The electricity network tried monitored it for a week and agreed it was too high but said it is unlikely to...

Hive and and British Gas are recording 258 volts I think but the DNO don’t think that’s right and the chargers should cope. To your other comments, I don’t think the odds of the Hive app being discontinued are as high as some of the other startups selling DV chargers and losing hundreds of...

I went with Hive because I liked the fact the app was backed by British Gas and feared that some of the other players’ chargers would stop being ‘smart’ if they went bust and the apps went offline. I’ve had a few issues with my Hive EO mini pro 3 charger but it looks like that might be down to...

Thank you. I was thinking along the same lines. Agreed, now it is installed at the moment it is not of Satisfactory quality (it is always in fault state), it isn’t As Described on their website (can’t charge, can’t prevent unauthorised use, can’t work in app), it isn’t Fit for Purpose as it...

Thank you for replying. I’m not sure what a power line adaptor is? A quick google shows they’re 3 pin plug adaptors to extend your wifi? Our EO mini is hardwired directly into the meter with its own mini fuse board. I wonder if I can connect my hive EO mini pro 3 to the EO app? It is branded...

Hello all. Joining this thread. ? Had the Hive EO Mini Pro 3 installed Thursday 24 Aug. Wouldn’t connect with car, but after powering it off/on it would charge and Hive app tracked it. That afternoon charger went into fault mode (app and red light on charger). Called Hive. They promised and call...

We have a new MG4 Trophy and perhaps unwisely went for the EO Mini Pro 3 charger as it compatible with Hive and we have loads of gadgets on Hive. Having no end of charging issues. The charger keeps going into fault after charging. The car won’t accept a charge unless we tell it to on the MG4...