Recent content by Anniepen

Good morning - as above, does anyone have (ideally…) an email address for Customer Support or a similar service at MG UK please. Nothing I can see on the website. Many thanks

Good morning - does anyone have an email address for MG Customer Support or a similar service please? No contact details that I can see, on the MG website. Many thanks

Hello all - apologies for not reverting earlier but things quickly took another turn. We were to take the car into the dealership on 28/6, to have the charging port looked at, plus collect a 2nd key and have it coded to the car. However, on that day, it had become impossible to charge the car...

Thank you again - having spent many hours talking to Pod Point and getting pretty stroppy (me, not them), plus trying to do my own research (including finding this great forum today), I do think it’s software updates that are at the bottom of the various glitches. As you say though, Pod Point...

Thank you - trying that now Thank you - I’m going to the dealership tomorrow and gave already alerted them to something that may also be a software update (impossible to remove charging cable from the car 9/10 times….. usually have to lift the bonnet and manually release it). It may well be...

Thank you - I’m in a very noisy Tesco cafe at the moment and can’t hear these, but will check them out when I’m home. Thanks again

Thanks - no such section on the PodPoint that I can see. It’s blank other than a small light that shows yellow, blue, green or flashing green depending on what stage it’s in. Thanks for reply. Not as such - the schedule paid has Sunday to Monday and you choose your schedule from a 24 hour...

Thank you - we have charged during the day (it’s been essential given night charging isn’t working) and that DOES work. I’ll try it with someone watching the dash though, in case of an error message. Re the wall box; we had a Pod Point engine here yesterday, who did a change of the internal...

Thank you - good to be able to rule something else out. We DO have a smart wall box but after nearly three weeks of frustration in trying to get this feature working properly, I’m running out of ideas. Grateful for your reply and hopefully someone with a Pod Point can also help 🤞🏻

Hello - can anyone please help before I lose the will to live? We have an MG ZS January 2020 registration, new to us a couple of weeks ago. We also have a home Podpoint Solo charger. We have not yet been able to successfully charge overnight (0030-0430, our energy suppliers ‘cheap’ EV rate) -...