I picked up my car from the dealership today after they had it for three days while they investigated the problem recorded above. A courtesy car was provided for the duration at no cost. The software was checked and updated as necessary - as of today, as it was on the vehicles previous service...
OBD (On Board Diagnostics) Dongles (small 'Plug in' to the vehicles diagnostics socket providing bluetooth communications from a smartphone running an app to the MG5 - e.g. see topdon link below). Often called a 'Scanner'. N.B. If an OBD dongle is left plugged in long term this can cause the MG5...
I picked up my car from the dealership on the 1st Dec after they had it for three days while they investigated the problem first identified to MG in August and documented in threads/rapid-charger-connects-but-fails-to-charge post-248066 . The software was checked and updated as necessary - as of...
Some background information on EV charging Standards
Electric Vehicle (EV) Combined Charging System (CCS )
The Combined Charging System Type 2 (CCS2) connector is the ‘standard’ alternating current (AC) connector for charging electric vehicles from one, or optionally two or three phase 230...
Update 1st Dec
I picked up my car from the dealership today after they had it for three days while they investigated the problem recorded above. A courtesy car was provided for the duration at no cost. The software was checked and updated as necessary - as of today, as it was on the vehicles...
MG UK needs to seriously raise its game and become an EV Technology company. Vehicle and Customer support are stuck in the dark ages with customers having to wait weeks or months to have an issue investigated utilising the archaic ‘garage’ practice of plugging the vehicle into limited...
The cost quoted for the insurance for my MG5 with Aviva has gone up from £540 last year to £720 this year ! They try to explain themselves here:-
https://www.aviva.co.uk/insurance/motor/car-insurance/your-car-price-explained/
How events affect your car insurance price
More expensive repair...
On Gridserve at Chievely. Failed to charge with the vehicle unlocked. I locked the car and authorised contactless again and it worked. While charging I met another MG5 driver who has also had many problems Rapid charging. He has had a conversation with an MG representative who admitted that...
Sorry for my lack of precision. I am describing using Rapid : CCS ( Max DC rate 80kW) charging not Fast : Type 2 CCS (up to 6.6kW AC 1 phase on MG5).
https://www.mgevownersclub.co.uk/charging-your-mg.html
Instavolt offer the following advice -
With regard to the issue you experienced, from...
The photo shows the Rapid charger gave up after 33 seconds. With competently written and evaluated software the speed or otherwise of human interaction and data entry should not be a material factor. Error diagnosis, dialogue and reporting is essential to developing reliable systems.
Having done a long journey away from home and being unable to Rapid charge ones EV puts one in a difficult spot. The Rapid charger does not provide any concise details of why it has failed to charge the EV that can be communicated to the garage.
In order to have the problem investigated I...
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