Content by Joonee in January, 2026

.... but what would the customer prefer? Don't follow your point!

I wonder why the MG Aftersales Customer Experience Centre didn't come back to me with a link to the warranty and clarification of what is covered in respect to the battery. Their answer implies there is an element of subjectivity in their decisions. They do nothing to restore my confidence in...

I contacted the MG Aftersales Customer Experience Centre to determine if a battery issue was under warranty. They replied - the car undergoes an investigation by the technician and the results go to the warranty team who then come back to the dealership and advise whether the fault would or...

I get the warning message that 12volt battery is low when I switch off. Contacted the dealership to be told it would be £140 for a diagnostic check if the issue was not under warranty. A new battery would cost less. Am I alone in thinking this is a rip off?

I have had the MG3 Hybrid for 5 months and have never been so unsure about a car. My latest gripe is that I get a warning that the battery is low when I switch on and off. I contacted the dealership to be told 'We would need to book the vehicle in for a diagnostics session to be able to look...