Recent content by Karina4

Try logging in using your email address and not your phone number and then original password when you created the account (hopefully you can remember this or has it saved on your phone). I know it is very frustrating, specially now when the weather is cold and you can't defrost your car before...

So I went to a dealer today and I logged in with my email and not phone. Then use my original password from before the app updated and mine is working now.

Thanks for advise. Will try but also on my way to dealer, hopefully will be able to help

Still not working for me. Taking it to a different dealer tomorrow, hopefully they can sort it. Will post to let you know what they said / did

I have exactly the same problem. Worked before and don’t want to anymore. Can’t unbind and it says it’s already binded (but the app says it’s not). My dealer wasn’t very helpful when I bought the car so don’t have high hopes for them to be able to help me