Recent content by lynz

Hi, for the folks that have successfully rejected their mg4, did you get a form to complete from santander? And if you don't mind saying, what value per mile was deducted from your refund? Thanks 😊

Santander phoned today, as I didn't report it to them after initial fault, they're taking the stance that I have to allow mg to try to repair. I advised them that since I sent my rejection letter, a 3rd unit had failed. They said they'd be in touch again to proceed with the rejection. Which is...

Were you within the 30 days? That's the stance the dealership manager is taking with me, as I'm over the 30 days and that it's the same fault. Customer services seem to be blaming the garage as they can't understand why 3 units have failed, it could be the car is rejecting them?! The saga...

It seems like there's a common theme here! Unfortunately I'm still without my car and no nearer to a resolution. The replacement unit arrived, fitted and failed. I sent a letter to Santander to explain the situation and that under the Consumer act, I wanted to reject the car. I also emailed mg...

hi mattsmg4, I'm now in same situation, after waiting 7 weeks for the replacement FICM unit, it was fitted last Wednesday and that failed! I'm so fed up with it all. Spoke to local manager, he just agreed with everything we said... Probably to get rid of us. He was supposed to contact the area...

Worked at St Fergus too, hope you enjoyed your time in the bloo toon 😉

Hi, if anyone is waiting for a new FICM unit to repair their car, I received an update from both customer services and the dealership that the spare units will arrive in the UK in the next few weeks. My complaint seemed to have been swept over with the 'global shortage of components', which I...

Does anybody know what a reasonable time for repair is? Do I have to wait months before I can say enough is enough?

Hi, I'm also in a similar position. I took ownership of my MG4 on 29th November. I received the letter for the locking recall. The update failed and the head unit broke. It's been a month now waiting for the replacement part with no idea of when it will arrive. I've complained to both M G and...