Yes, when the message appears the 12V battery shows 11.8V, it is a false data because the tester writes 12.4V. In my opinion this blocks the starting, but the dealer saw this, and it's not a small dealership.
I don't think it's necessary to install updates, I think it's a broken component, the dealer says he's waiting for a replacement but a month has passed
Is it possible to know the name of the dealer where it was repaired?
I could try writing an email and asking how they solved it, and help my dealer solve mine
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