Recent content by NJW

I had the same issue in November and tried all the suggested steps. I gave MG all the info they asked for and they seemed to be looking into a remote reset but I am not sure if they did or did not attempt this however, after about 3-4 weeks I decided to try one more time and the QR code...

I-Smart update. Having tried everything previously. Earlier this week I tried again and the QR code magically presented itself out of the blue and I was able to scan it and login. Having been in touch with MG I am not sure if they were able to reset it remotely but either way its now working...

well, i took the car to the MG dealership today and the guy there thinks it needs a software upgrade. and guess when the earliest date is they an get it in? 3rd March 2025! I am stunned. I spoke to MG customer service and they will speak to the dealer to try and bring this forward. I am so...

no connect vehicle is displayed. thanks for trying.

no icon either.

Yes, done that too. Just tried to find the icon on top right of screen as previous chap suggested but its not there. MG have asked me to check stuff like privacy etc everything is on but there is nothing happening. Cant log in manually or get a QR presenting itself. They said the software could...

Thanks, I assume you mean the home screen on the car? I shall try that. I have already downloaded the app on the phone and set up the account on the phone. No other user before me.

I have a new MG4 and also cant connect to the app. I have been in touch with MG directly and they suggested a few things that were already enabled] but still no bind. When I try to login on the infotainment screen there in no QR code and my details not recognised. I can enter my phone number but...