Recent content by SJ Stoke

Dear all, if you are having trouble with a Zappi and Intelligent Octopus Go, please make sure that your Zappi is registered to your MyEnergi website account, as well as the MyEnergi App. It’s the website that IO Go connects to during setup so if the device isn’t there then it won’t work. I...

New issue: Intelligent Octopus Go initial set up was easy via the app using the Charger setup page. It worked fine for a few days. However, while we were away, and so not plugged in, we had an email from Octopus to say that they had lost contact with the Zappi. The rectification they sent...

Perfect thanks blippy - I’ll give that a go.

Just had a Zappi installed and switched to Octopus Intelligent Go tariff. Set up all ok and I have a charging schedule. What settings (specifically please) do I need to make to both the Zappi and the MG Smart app. Currently the car refuses to charge unless I tell it to charge from the app or...