Car shut down…

If you can open the drivers door with the actual key you can open the bonnet lid from there.

@5teep thanks for your reply. It’s the boot I need to open as that’s where I believe the 12v battery is

No, the 12v battery is under the bonnet on the right side, under the plastic cover.

Unless you have a different version of the MG5 than me I suppose?

5teep said:

No, the 12v battery is under the bonnet on the right side, under the plastic cover.

Unless you have a different version of the MG5 than me I suppose?

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Same place as my one as well or it was 4 hours ago

I think he's trying to tell you there is a hidden physical slot on the door handle for the key to manually open the door - no electronics/electricity needed! Then you can get to the boot...

gotaxi said:

Sounds like flat 12v battery however we cannot get into boot to check

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Sure sounds like a almost flat battery alright !.
When the 12 volt battery is low, it not unusual for the car to start throwing up errors on the dash panel.
There has been a few 12 volt batteries replaced under warranty.

Thanks for your support.

Appears the 12v battery is flat, I presume you can charge these like traditional car battery.

Need to get car running again so can go and get battery properly replaced tomorrow once garages open

gotaxi said:

Thanks for your support.

Appears the 12v battery is flat, I presume you can charge these like traditional car battery.

Need to get car running again so can go and get battery properly replaced tomorrow once garages open

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Just make sure it’s totally disconnected from the cars power leads as you don’t want to fry the electrics

Isn't this all the result of the infamous dab radio module fault. Get it updated!

gotaxi said:

Thanks for your support.

Appears the 12v battery is flat, I presume you can charge these like traditional car battery.

Need to get car running again so can go and get battery properly replaced tomorrow once garages open

Click to expand...

Couple of points here.
Firstly, I assume you have access to a relatively recent 12 volt battery charger ?.
Which are of the “Smart” variety, that will deal correctly with the newer types of 12 volt batteries ( gel mat etc ).
The older type lead acid wet cell, non smart batteries chargers are not suitable for modern batteries.
You can disconnect the main battery lead(s) before charging if you wish, but it not totally necessary if you have one of newer smart chargers like the CTEK units.
The smart charger ( when connected ) will firstly access the status of the battery, then charge it in the correct manner to suit its condition.
Some units have a recovery button on the charger.
CTEK actually sell a “Quick Connect” kit for a £5 that is permanently attached to the battery, making for a rapid connection set up with there units.
I have one fitted to my ZS EV.
Secondly, try and recap on recent events that COULD have caused the 12 volt battery to end up with a SOC that is that low !.
Is it simply a faulty battery or is there another user condition that could have contributed to the problem here ?.
E.G. - Sitting in the car with 12 volt items running ( radio etc ) without the car in the full READY mode ?.
In STANDBY mode, the 12 volt items are usable, but the 12 volt battery is NOT getting charged remember.
The SOC of the 12 volt battery, may have dropped SO low now, it is not recoverable even after a slow overnight charge.
If it takes a charge and you are able to boot up the car to the ready state, go into the settings and makes sure the 12 volt is now receiving a charge from the HV battery ( via the inverter ).
It’s important to try and understand what caused this situation in the arise in the first place, or it could well happen again.
IF it’s just a faulty battery, then that’s okay !.
Top Tip - Think about purchasing a 12 volt jumper pack for the future and carry it with you in the car.
It is very likely that the odd warnings you where receiving on the dash panel, where a result of the 12 volt battery being so low.
A good SOH / SOC of the 12 volt battery on an EV is equally ( if not ) more important than the condition of a battery on a ICE car.

As alluded to above you can "jump" (not bump) start an EV just like an ICE. Once started it should keep running as there's a DC : DC converter that acts like an alternator to provide "12v" and top up the 12v battery.

Hi gotaxi just in case you don’t know see picture below from page 128 of the hand book where it tells you how to open the drivers door with the key blade on the remote there is a slot under the handle on the drivers door put the blade of the key into the slot and twist it the cover will dislodge from the handle and you will see the lock for the key. I have mark the slot position in red for you
Les.