How do I charge the car

Is the zappi tethered? Or are you using your own cable.
With the cable connected, car locked, Zappi in FAST, any messages on the Zappi screen?
 
so no messages on the zappi screen?
If you get in the car with the keys, on the drivers display do you see a little red charging icon bottom left?
 
We have a Zappi at work that I charge with, I have to enter the unlock code before it will start charging. Is your Zappi code locked?
 
Zappi initially says charging the charge delayed. No charge delivered at all. Car says connected but not charging.
This sounds like there's a schedule for charging set on the car.

"When a message of 'Charge Delayed' appears it means the Zappi is providing power for the EV to charge from, but the EV is not accepting the charge for whatever reason. Usually it means the EV has a timer set that is preventing a charge at that time."

Have you checked the charge settings on the car to see if there's a schedule set. Though this wouldn't explain why the granny charger worked.
 
This sounds like there's a schedule for charging set on the car.

"When a message of 'Charge Delayed' appears it means the Zappi is providing power for the EV to charge from, but the EV is not accepting the charge for whatever reason. Usually it means the EV has a timer set that is preventing a charge at that time."

Have you checked the charge settings on the car to see if there's a schedule set. Though this wouldn't explain why the granny charger worked.
Could you confirm if you are back on the MG4 or your sisters Enyaq to avoid confusion. Granny was OK on MG4 so no schedule....
 
No schedule set on the car, just driven to my sisters house plugged onto her BP pulse charger and worked instantly, so it's clearly an issue with the zappi.
 
Have you tried powering down the Zappi at the isolation switch for 10 minutes and reboot it.
In fast mode it should switch the power once plugged into the car.
 
Any powerline adapters in your house? As these can play havoc with some EV charger / car configurations due to interference.
 
No schedule set on the car, just driven to my sisters house plugged onto her BP pulse charger and worked instantly, so it's clearly an issue with the zappi.
Why not contact Myenergi and ask them as they make it, surely that's the simplest answer? [email protected] or call on +44 (0)333-300-1303
 
I’m tight and thought I’d bagged a bargain by purchasing a Tesla 32amp type 2 type 2 cable for £85 - now my pessimism makes me think it’s not going to work on an mg4…
Let us know if the Tesla cable works please. £85 is a bargain. But you need a Tesla owner to order it for you. Thanks
 
I have a zappi but no car yet!

Should be picking it up later today though, so i'll plug it in tonight when i eventually get home to see what happens.

Will report back tomorrow.
 
Plugged in the zappi, pressed buttons to put it onto fast mode then the + button to start charging and away it went.
 

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