My ZS is slowly falling apart...

Dougal62

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Location
Kintore, Scotland
Driving
MG ZS EV
Just wondering how many other ZS EV drivers are finding their cars are developing more than an average amount of faults. Mine is.
Started with a rattle at the hatch door as of it's not tight when shut.
Then an intermittent loud noise when slowing down that sounds like a high pressure water hose hitting the inside of an empty bucket.
Little heat in the cabin unless on front window demist (very annoying at this time of year). This follows on to what I consider a design fault with the mirrors misting very easily and having to use the front window demist to keep them clear. I consider this very dangerous because it obviously stops me seeing if anything is overtaking on high speed roads.
Drivers side mirror has stopped folding when locking/unlocking the car.
Infotainment system has a mind of its own like still seeing the main screen when changing to the reversing camera and going back to station selection when text info has been selected for that station.
Mileage capacity on the battery has dropped drastically in this cold weather - I mean down from 180+ miles to just 130+ on some of our colder days of around 2°C or less. At temperatures around 10 to 18°C the range has already dropped to below 150 miles.
So I ain't doing anything about this till my service as the car is still useable but if things don't improve and the car doesn't become more stable in its behaviour I doubt I will be recommending an MG to anyone any time soon. So far out of 23 cars I've had in my lifetime this is going down as the most faulty... And I doubt I'll buy another if the above list is not cleared at service time.
Oh, I forgot... Yesterday the left indicator lost its clicking sound 🤣🤣😭
How do others feel...
 
Here is my take on the ZS EV, first model not the facelift. Loss of range in winter is normal in all EVs and don’t go by the MG GOM, it’s less than accurate.

MGZS EV Issues and Niggles



Dealers - Lots of bad ones so it seems from my own experience and those of other on the MG Facebook groups. I ended up travelling over 200 miles to buy mine from Chorley MG, a dealership that I would certainly thoroughly recommend. Just a shame about the car! Local garages Arnold Clark, Glasgow and Fraser’s of Falkirk did not phone me back. The latter also threatened to charge £90 per hour if they deemed the water leak I had wasn’t a warranty issue. Needless to say I never used them and went back to Chorley instead.

Water Ingress - rear doors leak into floor well when the car is parked nose up on the driveway during rain and high winds. Solution is to park face down, no leak, but then I couldnt charge the car. Seals were replaced but it still leaked so appears to be a design fault.

Creaking and excessive steering wheel play - known issue that either needs to be addressed by tightening adjustable bolts on steering column or complete replacement of column.

Door handles sticking in open position - particularly in freezing weather. Again another known and common issue.

Charge Flap not opening or locking in freezing conditions - need to use a hair dryer around the flap or park the car face into the sun to warm it up.

Air vent reflections in both mirrors - silver trim in middle of air vents shines onto the glass and is constantly seen when looking at either near side or offside mirrors.

Condensation build up on windscreen - Another very common issue with the windscreen running with condensation as and when there is a sudden temperature drop. Probably made worse with panoramic sunroof and definitely with carpet mats if fitted.

Poor headlights - Replaced bulbs with Osram Nightbreakers, they are a bit better but still not great.

Lack of interior lighting - At night time the inside of the car, particularly the rear passenger space is a very dark place. No ambient lighting other than the pathetic courtesy light which has a filament bulb.

Sport Mode - don’t use it unless you want your passengers to feel sick. The car just can’t put down the sudden torque from the tyres onto the road. It judders and wheel spins and just gets annoying. Stick to normal or Eco mode instead.

Exposed Underpinnings - Other EVs I own have completely flat floors but not the ZS, everything including the “engine bay”, batteries and suspension is open to all of the elements, road grime and winter salt. See online posts relating to rust and that would certainly be a long term worry.

Suspension and Handling - not the worst but it’s a bit sloppy in the corners. Don’t try driving it fast on a country road, it’s not that type of car.

Poor positioning of charge socket - it’s not ideally suited given that you’ve got to crouch down to see the covers and insert the cable into the charge port.

Speed sign recognition - regularly misreads road signs or isn’t intelligent enough to realise you’ve left a speed restricted area. I’ve had it showing that I’m in a 60 in a built up area and likewise showing I’m in a 20 when I’m on a National speed limit road.

Speed warning indicator - keeps coming on by itself despite me switching it off. Flashing indicator is annoying. Seems to default back to on position after charging.

Lane Keep Assist - other than on a motorway it’s more annoying than anything. If you need this to stay in lane your driving skills aren’t very good or you are so tired you should be stopping!

No lighting in charge port - would be nice in the dark when you are crouching down to see what you are doing. I’m sure most other EV’s have a light in there, i3 certainly does and it’s colour coded too. They went to the bother of created a glowing MG badge so pity they couldn’t have added a light to the rear of the flap when they were at it.

Poor infotainment system - extremely sluggish and on occasion non responsive. I’ve had to restart mine many times to get it to work although sometimes it just randomly goes blank and restarts by itself. It seems to be worse when a phone is connected and using CarPlay. The ZS finished in last last place in a What Car review of infotainment systems.

Sat Nav system - mapping detail very basic. No live traffic information. Use Waze instead.

Faux leather seats - they are vinyl, not even remotely like leather, not absorbent nor perforated.

Telephone Calls - can barely hear Bluetooth calls through the speaker when car is moving even at full volume.

12 volt battery drain - using consumables like heater and so on drain the 12 volt battery, even for a short while is enough for the car not to start.

Front seat belts are fixed and have no adjustment.

Steering wheel reflection - Shiny metal insert on steering wheel reflects sunlight into your eyes when the sun is at certain positions in the sky.

Big drop in load floor so useless for dog cage with opening front door.

Rear floor isn’t flat with seats folded down. In fact the seat bases don’t move so backs lie on top when folded.

Not provided with a type 2 cable - you have to pay for one, haggle or take out MG finance to get one from the dealer.

No window tints - so you have to pay for after market fit. Most folks get it done. It’s much better with it and makes the car look much smarter too.

No battery percentage indicator - It’s there when it’s charging so why can’t we have the display available as and when required when actually driving instead of having to guess what the little led light on the speedo indicate.

Regenerative braking - it’s not that strong even in Kers 3 and despite MG suggesting that you will be able to one pedal drive you most certainly will not. It’s more like stronger deceleration and the car just will not come to a halt on its own, it’s just keeps rolling forward unless it’s going uphill.

Sound system - it’s decidedly average, if that, even with it optimised in the Exclusive model.

No climate control - just air conditioning

No light in glove box - again a little light in there would be handy. Some cars also have them in the storage tidy in the centre console.

No baggage hooks in boot - I bought mine from AliExpress and hung them onto the rear headrests so that a couple of shopping bags can at least be held secure without falling over.

No phone app - Another common feature but missing here so no ability to control any of the vehicles functions remotely or check on the state of charge.

No scheduled charging - Not in the vehicle itself so reliance is on the home charger having that facility.

Sharp edged trim - I’ve cut my wrist on the plastic of the rear wiper washer hole whilst washing the car. There are also a few sharp edges along the bottom of the doors and below the bonnet to be wary of.

Glue Marks - I had them on both the carpet and another on the dash.

Expensive and limited official MG accessories. “Cheap” car but expensive add ons like the mats, cables, roof bars and so on. Mostly all found at a fraction of the price aftermarket or on the aforementioned AliExpress which has loads.

Window Wiper blades are poor and a specific fit so you either buy expensive ones from MG or opt for the aforementioned AliExpress. Problem with mines were that they were left hand drive so had cut tabs off to get them to fit.





4 months & 9000 miles, no real issues to report.

The range reduction in low temps is an unsolvable problem and applies to all EVs.
 
Can assume that you are driving a Gen 2 standard range model ?.
Is this your first EV as some of these complaints are shared by other EV’s manufacturers as well, not just MG.
The strange noise you hear, is likely to be the brake accumulator charging up ( no servo vacuum tank persa like an ICE model ).
Are you tending to use Eco mode by any chance and is your HVAC set to recirc mode.
Eco mode will definitely reduce the heat provided from the cabin heater and recirc mode will be why your car is misting up so fast.
Your heated door mirrors will only be activated, when you use the heated rear windscreen, it has its own switch below the info unit.
The loss of indicator ticking, is usually associated with the sound of an incoming warning ⚠️ message.
If you are indicating and an ice warning or a no front camera warning is incoming, the ticking will be interrupted slightly for a brief couple of seconds.
The audible ticking for the indicators is coming from the speaker in the drivers door I believe.
When the ticking stops, the indicators are still working okay and the green turning signal arrow in the dash panel, is still operating, you just lose the audible ticking sound for a very brief interval.
Reported reduction in range ?.
If you DO own a Gen 2 standard range model, are you charging to 100% every time and then allowing the car to continue and then balance the battery ?.
 
Last edited:
Here is my take on the ZS EV, first model not the facelift. Loss of range in winter is normal in all EVs and don’t go by the MG GOM, it’s less than accurate.

MGZS EV Issues and Niggles



Dealers - Lots of bad ones so it seems from my own experience and those of other on the MG Facebook groups. I ended up travelling over 200 miles to buy mine from Chorley MG, a dealership that I would certainly thoroughly recommend. Just a shame about the car! Local garages Arnold Clark, Glasgow and Fraser’s of Falkirk did not phone me back. The latter also threatened to charge £90 per hour if they deemed the water leak I had wasn’t a warranty issue. Needless to say I never used them and went back to Chorley instead.

Water Ingress - rear doors leak into floor well when the car is parked nose up on the driveway during rain and high winds. Solution is to park face down, no leak, but then I couldnt charge the car. Seals were replaced but it still leaked so appears to be a design fault.

Creaking and excessive steering wheel play - known issue that either needs to be addressed by tightening adjustable bolts on steering column or complete replacement of column.

Door handles sticking in open position - particularly in freezing weather. Again another known and common issue.

Charge Flap not opening or locking in freezing conditions - need to use a hair dryer around the flap or park the car face into the sun to warm it up.

Air vent reflections in both mirrors - silver trim in middle of air vents shines onto the glass and is constantly seen when looking at either near side or offside mirrors.

Condensation build up on windscreen - Another very common issue with the windscreen running with condensation as and when there is a sudden temperature drop. Probably made worse with panoramic sunroof and definitely with carpet mats if fitted.

Poor headlights - Replaced bulbs with Osram Nightbreakers, they are a bit better but still not great.

Lack of interior lighting - At night time the inside of the car, particularly the rear passenger space is a very dark place. No ambient lighting other than the pathetic courtesy light which has a filament bulb.

Sport Mode - don’t use it unless you want your passengers to feel sick. The car just can’t put down the sudden torque from the tyres onto the road. It judders and wheel spins and just gets annoying. Stick to normal or Eco mode instead.

Exposed Underpinnings - Other EVs I own have completely flat floors but not the ZS, everything including the “engine bay”, batteries and suspension is open to all of the elements, road grime and winter salt. See online posts relating to rust and that would certainly be a long term worry.

Suspension and Handling - not the worst but it’s a bit sloppy in the corners. Don’t try driving it fast on a country road, it’s not that type of car.

Poor positioning of charge socket - it’s not ideally suited given that you’ve got to crouch down to see the covers and insert the cable into the charge port.

Speed sign recognition - regularly misreads road signs or isn’t intelligent enough to realise you’ve left a speed restricted area. I’ve had it showing that I’m in a 60 in a built up area and likewise showing I’m in a 20 when I’m on a National speed limit road.

Speed warning indicator - keeps coming on by itself despite me switching it off. Flashing indicator is annoying. Seems to default back to on position after charging.

Lane Keep Assist - other than on a motorway it’s more annoying than anything. If you need this to stay in lane your driving skills aren’t very good or you are so tired you should be stopping!

No lighting in charge port - would be nice in the dark when you are crouching down to see what you are doing. I’m sure most other EV’s have a light in there, i3 certainly does and it’s colour coded too. They went to the bother of created a glowing MG badge so pity they couldn’t have added a light to the rear of the flap when they were at it.

Poor infotainment system - extremely sluggish and on occasion non responsive. I’ve had to restart mine many times to get it to work although sometimes it just randomly goes blank and restarts by itself. It seems to be worse when a phone is connected and using CarPlay. The ZS finished in last last place in a What Car review of infotainment systems.

Sat Nav system - mapping detail very basic. No live traffic information. Use Waze instead.

Faux leather seats - they are vinyl, not even remotely like leather, not absorbent nor perforated.

Telephone Calls - can barely hear Bluetooth calls through the speaker when car is moving even at full volume.

12 volt battery drain - using consumables like heater and so on drain the 12 volt battery, even for a short while is enough for the car not to start.

Front seat belts are fixed and have no adjustment.

Steering wheel reflection - Shiny metal insert on steering wheel reflects sunlight into your eyes when the sun is at certain positions in the sky.

Big drop in load floor so useless for dog cage with opening front door.

Rear floor isn’t flat with seats folded down. In fact the seat bases don’t move so backs lie on top when folded.

Not provided with a type 2 cable - you have to pay for one, haggle or take out MG finance to get one from the dealer.

No window tints - so you have to pay for after market fit. Most folks get it done. It’s much better with it and makes the car look much smarter too.

No battery percentage indicator - It’s there when it’s charging so why can’t we have the display available as and when required when actually driving instead of having to guess what the little led light on the speedo indicate.

Regenerative braking - it’s not that strong even in Kers 3 and despite MG suggesting that you will be able to one pedal drive you most certainly will not. It’s more like stronger deceleration and the car just will not come to a halt on its own, it’s just keeps rolling forward unless it’s going uphill.

Sound system - it’s decidedly average, if that, even with it optimised in the Exclusive model.

No climate control - just air conditioning

No light in glove box - again a little light in there would be handy. Some cars also have them in the storage tidy in the centre console.

No baggage hooks in boot - I bought mine from AliExpress and hung them onto the rear headrests so that a couple of shopping bags can at least be held secure without falling over.

No phone app - Another common feature but missing here so no ability to control any of the vehicles functions remotely or check on the state of charge.

No scheduled charging - Not in the vehicle itself so reliance is on the home charger having that facility.

Sharp edged trim - I’ve cut my wrist on the plastic of the rear wiper washer hole whilst washing the car. There are also a few sharp edges along the bottom of the doors and below the bonnet to be wary of.

Glue Marks - I had them on both the carpet and another on the dash.

Expensive and limited official MG accessories. “Cheap” car but expensive add ons like the mats, cables, roof bars and so on. Mostly all found at a fraction of the price aftermarket or on the aforementioned AliExpress which has loads.

Window Wiper blades are poor and a specific fit so you either buy expensive ones from MG or opt for the aforementioned AliExpress. Problem with mines were that they were left hand drive so had cut tabs off to get them to fit.
I echo virtually everything you said. Regarding the wiper blades...I haven't looked yet but, I decided a long time ago to stick to Bosch wiper blades. Not the cheapest on the market but for me they are consistently very well performing.
 
I haven't looked yet but, I decided a long time ago to stick to Bosch wiper blades. Not the cheapest on the market but for me they are consistently very well performing.
I am a big fan of the Bosch wiper blades, but as of the moment, there are no other blades available other than the original OEM blades !.
 
Can assume that you are driving a Gen 2 standard range model ?.
Is this your first EV as some of these complaints are shared by other EV’s manufacturers as well, not just MG.
The strange noise you hear, is likely to be the brake accumulator charging up ( no servo vacuum tank persa like an ICE model ).
Are you tending to use Eco mode by any chance and is your HVAC set to recirc mode.
Eco mode will definitely reduce the heat provided from the cabin heater and recirc mode will be why your car is misting up so fast.
Your heated door mirrors will only be activated, when you use the heated rear windscreen, it has its own switch below the info unit.
The loss of indicator ticking, is usually associated with the sound of an incoming warning ⚠️ message.
If you are indicating and an ice warning or a no front camera warning is incoming, the ticking will be interrupted slightly for a brief couple of seconds.
The audible ticking for the indicators is coming from the speaker in the drivers door I believe.
When the ticking stops, the indicators are still working okay and the green turning signal arrow in the dash panel, is still operating, you just lose the audible ticking sound for a very brief interval.
Reported reduction in range ?.
If you DO own a Gen 2 standard range model, are you charging to 100% every time and then allowing the car to continue and then balance the battery ?.
I don't know if it's a Gen 2. It's registered 2021 before September else it would be 71. Can't remember the reg date. It's an exclusive. I'm pretty experienced with all types of climate/air conditioning and never had anything as bad. Even my first car, an Austin 1100, did not must up like this one. Makes me think the air vent controlled are perhaps not moving properly. No, it's not left on 'Recirc' but I do leave it on Eco as we need as much range as possible depending upon the day as we have a disabled person to cater for and we don't always know what we're doing on the day. I've tried balancing the battery three times without any noticeable difference. This makes me believe the battery charge control is malfunctioning also. I cannot use the car with only 80% battery, leaving it to reduce to 20% before I do. This is simply not practical for our use. I do understand battery conditions as well as I used to work with all sorts of electrical/electronic equipment but I will admit to not being an expert with batteries. I can't understand either why we don't have an app to control the charging of the battery more accurately than we do ourselves.
The missing indicator sound my have been due to a warning message now you mention it.
It made me laugh yesterday when a snow shower came on and we had I think for warning massages in a row. Two or of the first three could be related to snow build up covering the forward looking camera for the safety features that use it. It was alarming that the antilock braking system was also lost - according to the warning message.
I get the distinct feeling that water is getting into the electronics somewhere and playing havoc. I think I'm extremely lucky so far and can't wait for the service interval to come around. If our service centre was closer I would complain now but it isn't. I'm covered by breakdown so don't care meantime.
It's just so disappointing that I've finally got a car that's so faulty and it's unfortunately of Chinese manufacture which is starting to put a dent in any faith I have in the car.
C'est la vie.
 
I don't know if it's a Gen 2. It's registered 2021 before September else it would be 71. Can't remember the reg date. It's an exclusive. I'm pretty experienced with all types of climate/air conditioning and never had anything as bad. Even my first car, an Austin 1100, did not must up like this one. Makes me think the air vent controlled are perhaps not moving properly. No, it's not left on 'Recirc' but I do leave it on Eco as we need as much range as possible depending upon the day as we have a disabled person to cater for and we don't always know what we're doing on the day. I've tried balancing the battery three times without any noticeable difference. This makes me believe the battery charge control is malfunctioning also. I cannot use the car with only 80% battery, leaving it to reduce to 20% before I do. This is simply not practical for our use. I do understand battery conditions as well as I used to work with all sorts of electrical/electronic equipment but I will admit to not being an expert with batteries. I can't understand either why we don't have an app to control the charging of the battery more accurately than we do ourselves.
The missing indicator sound my have been due to a warning message now you mention it.
It made me laugh yesterday when a snow shower came on and we had I think for warning massages in a row. Two or of the first three could be related to snow build up covering the forward looking camera for the safety features that use it. It was alarming that the antilock braking system was also lost - according to the warning message.
I get the distinct feeling that water is getting into the electronics somewhere and playing havoc. I think I'm extremely lucky so far and can't wait for the service interval to come around. If our service centre was closer I would complain now but it isn't. I'm covered by breakdown so don't care meantime.
It's just so disappointing that I've finally got a car that's so faulty and it's unfortunately of Chinese manufacture which is starting to put a dent in any faith I have in the car.
C'est la vie.
Sounds very much like you own the original Gen 1 ZS EV with the 44 Kw/h battery then, if it's an exclusive model ?.
I totally understand your need in having to using Eco mode, in an attempt to save on range, but as a result, your heating and demisting needs are going to be very evident.
Eco mode is designed to both dampen down power / throttle response and also cut down on the heat being produced by the cabin heater.
The cabin heater is a hungry beast and the heating element needs a lot of power to satisfy a high demand for heat.
Living in Scotland, I imagine it gets very cold at this time of the year.
I owned a Gen 1 ZS EV Exclusive myself for two years and I found that when you sometimes turn off the HVAC the system will automatically drop back into recirc mode and very quickly it starts to mist up the glass inside of the car.
There is no App available for the Gen 1 model, it only became available on the Gen 2 facelift model unfortunately.
The first Gen 1 model does not have the necessary on board hardware.
 
That is very interesting, and reassuring thank you !.
I ran the reg number of our Gen 2 facelift model via "Halfords" & "Euro Car Parts" and they said they where both not available at either of these outlets ???.
I will measure them up in the morning (y).
I have ordered. If you like I'll tell you if they fit before you buy... I expect them by the end of the week ahead.
 
I echo virtually everything you said. Regarding the wiper blades...I haven't looked yet but, I decided a long time ago to stick to Bosch wiper blades. Not the cheapest on the market but for me they are consistently very well performing.
Wiperblades.co.uk show the Bosch blades for a gen 2 reg number I found on YouTube - Lg71hwe. Other websites may too, just Google. I always buy mine online as they are usually a lot cheaper.
 
Last edited by a moderator:
I don't know if it's a Gen 2. It's registered 2021 before September else it would be 71. Can't remember the reg date. It's an exclusive. I'm pretty experienced with all types of climate/air conditioning and never had anything as bad. Even my first car, an Austin 1100, did not must up like this one. Makes me think the air vent controlled are perhaps not moving properly. No, it's not left on 'Recirc' but I do leave it on Eco as we need as much range as possible depending upon the day as we have a disabled person to cater for and we don't always know what we're doing on the day. I've tried balancing the battery three times without any noticeable difference. This makes me believe the battery charge control is malfunctioning also. I cannot use the car with only 80% battery, leaving it to reduce to 20% before I do. This is simply not practical for our use. I do understand battery conditions as well as I used to work with all sorts of electrical/electronic equipment but I will admit to not being an expert with batteries. I can't understand either why we don't have an app to control the charging of the battery more accurately than we do ourselves.
The missing indicator sound my have been due to a warning message now you mention it.
It made me laugh yesterday when a snow shower came on and we had I think for warning massages in a row. Two or of the first three could be related to snow build up covering the forward looking camera for the safety features that use it. It was alarming that the antilock braking system was also lost - according to the warning message.
I get the distinct feeling that water is getting into the electronics somewhere and playing havoc. I think I'm extremely lucky so far and can't wait for the service interval to come around. If our service centre was closer I would complain now but it isn't. I'm covered by breakdown so don't care meantime.
It's just so disappointing that I've finally got a car that's so faulty and it's unfortunately of Chinese manufacture which is starting to put a dent in any faith I have in the car.
C'est la vie.
Does it have the charge flap in the centre of the front bumber? If yes, it's a gen 1. It will be the resistive cabin heater which is sucking the power out of the battery. Try using an ordinary fan heater on an extension lead to pre heat the cabin / demist the windscreen before setting off in a morning. That will save a huge amount of battery. (I used to do this in my Prius)
 
Can assume that you are driving a Gen 2 standard range model ?.
Is this your first EV as some of these complaints are shared by other EV’s manufacturers as well, not just MG.
The strange noise you hear, is likely to be the brake accumulator charging up ( no servo vacuum tank persa like an ICE model ).
Are you tending to use Eco mode by any chance and is your HVAC set to recirc mode.
Eco mode will definitely reduce the heat provided from the cabin heater and recirc mode will be why your car is misting up so fast.
Your heated door mirrors will only be activated, when you use the heated rear windscreen, it has its own switch below the info unit.
The loss of indicator ticking, is usually associated with the sound of an incoming warning ⚠️ message.
If you are indicating and an ice warning or a no front camera warning is incoming, the ticking will be interrupted slightly for a brief couple of seconds.
The audible ticking for the indicators is coming from the speaker in the drivers door I believe.
When the ticking stops, the indicators are still working okay and the green turning signal arrow in the dash panel, is still operating, you just lose the audible ticking sound for a very brief interval.
Reported reduction in range ?.
If you DO own a Gen 2 standard range model, are you charging to 100% every time and then allowing the car to continue and then balance the battery ?.
He's driving a mk1 zs not a mk2. All of these problems have been sorted on mk2.
 
Does it have the charge flap in the centre of the front bumber? If yes, it's a gen 1. It will be the resistive cabin heater which is sucking the power out of the battery. Try using an ordinary fan heater on an extension lead to pre heat the cabin / demist the windscreen before setting off in a morning. That will save a huge amount of battery. (I used to do this in my Prius)
What is the point of owning a EV if you’re having to use a fan to pre-heat the cabin.

I’m sorry but to me that is ridiculous. Research thoroughly or get an EV with a bigger range or stick to ICE,
 
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