Vanarama Issues

Simon W said:
Any idea how many of the 400 of us are left? The extended grant runs out at the end of May for me, if it’s not with me before then I’m going to by a second hand diesel.
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As I said a little before, Were in your contract or on the lease page when you ordered the car did it say that the price shown was dependent on the government grant, Or any grant for that matter, Nowhere.

So I don't give a monkeys about some grant that has nothing to do with me.
 
Babylon said:
As I said a little before, Were in your contract or on the lease page when you ordered the car did it say that the price shown was dependent on the government grant, Or any grant for that matter, Nowhere.

So I don't give a monkeys about some grant that has nothing to do with me.
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"Please note, the finance packages offered to you on quotation, save otherwise stated, are offered as fixed-rate, fixed-term contracts. Any rental costs varying in response to fluctuations in VAT, Corporation Tax or other taxes, charges and rebates which may be revised at any given time are not precluded. Any contract you sign with a lender will incorporate in its terms and conditions details of any variations to any rentals or payments."

Terms and Conditions | Vanarama

Terms and Conditions
www.vanarama.com www.vanarama.com
 
Maybe we should all just hammer their trustpilot account, everyday we each post a negative 1 star review and take their rating down while also warning others of the false promises they make!!??? I can't see them getting back to us any time soon with a date, grant will be gone and they'll be demanding another £80 per month!!
 
I don't care anymore, I only ordered it cos it was cheap and could have saved some money with electric and a regular 70 mile journey we were doing.
But it's been so long now we don't even do that journey anymore and it now costs just as much to run as petrol.
So they can stick there charger were the sun don't shine and come and take it back, and make good my wall and pay me back the 160 quid i payed to have an isolation switch installed.
What is a joke is that they are gonna have to make some sort of decision sooner or later, Do they not see this as unacceptable, We order this car in November 21, It's now January 23, What do they expect people to do, As I said I don't care if I get the car or not, but I'm pay sweet FA for that dox on my wall that I don't even know works anymore, I turned it off after it just sat there flashing purple.
 
Has anyone here given up on the ZSEV, ordered an alternative, taken delivery of said alternative, cancelled their vanarama order, and been asked by vanarama to pay £300 for the "free" charger, and told them to whistle for it? If so what happened next?
 
Woodyeyes said:
Has anyone here given up on the ZSEV, ordered an alternative, taken delivery of said alternative, cancelled their vanarama order, and been asked by vanarama to pay £300 for the "free" charger, and told them to whistle for it? If so what happened next?
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Lots saying they will, none telling us they have.
That probably means they haven't or they've not rushed back to tell us how much they're enjoying their CCJs and being unable to get finance for their replacement.

Of course changing the order with vanarama, to a different car (EV or ICE) is always an option and could probably result in vanarama writing off the loss they'll make on the charger but apparently that's too obvious...
 
Vanarama can't enforce something that they didn't install or claim a government grant for as that was done by a 3rd party company.

Most are just sitting waiting to see what happens as most are also due a £250 gift card from Vanarama as part of the black Friday promo.

I have had to buy another make do vehicle and work will be starting a salary sacrifice scheme very soon which I will probably move forward with unless a positive order update is due.
 
Hotlush said:
Lots saying they will, none telling us they have.
That probably means they haven't or they've not rushed back to tell us how much they're enjoying their CCJs and being unable to get finance for their replacement.

Of course changing the order with vanarama, to a different car (EV or ICE) is always an option and could probably result in vanarama writing off the loss they'll make on the charger but apparently that's too obvious...
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I spoke to vanarama about swapping my deal. If you swap to an ICE car they will charge the money for the charger and the only electric anywhere near the price we were getting the MG for was a zoe which I wouldn't consider. They said they can't price match other sites for vehicles when I mentioned a deal I had seen elsewhere as they are only a broker and wouldn't move on price to bring any vehicle closer to what we were paying for the MG. As they read these threads don't want to put to much on about my decisions.
 
Hotlush said:
Lots saying they will, none telling us they have.
That probably means they haven't or they've not rushed back to tell us how much they're enjoying their CCJs and being unable to get finance for their replacement.

Of course changing the order with vanarama, to a different car (EV or ICE) is always an option and could probably result in vanarama writing off the loss they'll make on the charger but apparently that's too obvious...
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The reason people are not cancelling is cos it was 10 grand over 3 years for 10,000 miles a year,250 quid cashback and free year insurance.
I would be happy to go to small claims court, Vanarama like most of these big companies would never turn up anyway, I would go just to hear them try and defend this shower.
 
Babylon said:
The reason people are not cancelling is cos it was 10 grand over 3 years for 10,000 miles a year,250 quid cashback and free year insurance.
I would be happy to go to small claims court, Vanarama like most of these big companies would never turn up anyway, I would go just to hear them try and defend this shower.
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Not got any stake in this but curious I take it MG have some fault in this also, with regards supply, have they made any statement.
I appreciate this may be mentioned previous in the thread
 
Dpc said:
Vanarama can't enforce something that they didn't install or claim a government grant for as that was done by a 3rd party company.

Most are just sitting waiting to see what happens as most are also due a £250 gift card from Vanarama as part of the black Friday promo.

I have had to buy another make do vehicle and work will be starting a salary sacrifice scheme very soon which I will probably move forward with unless a positive order update is due.
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That's not how subcontracting works... your contract is with Vanarama and you agreed to pay £350 for the charger if you cancel.

Babylon said:
The reason people are not cancelling is cos it was 10 grand over 3 years for 10,000 miles a year,250 quid cashback and free year insurance.
I would be happy to go to small claims court, Vanarama like most of these big companies would never turn up anyway, I would go just to hear them try and defend this shower.
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So no actual legal arguments as to why you don't need to keep to your side of the contract. Just a vague hope they won't turn up... Yes, it would be interesting to watch that.
 
Hotlush said:
So no actual legal arguments as to why you don't need to keep to your side of the contract. Just a vague hope they won't turn up... Yes, it would be interesting to watch that.
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At the end of the day I would like to think they would offer some customer service, they need to be honest and at some point admit they cannot supply the vehicle at the price agreed. If they don't get a build date soon the grant will run out again and they will be asking for £80 per month extra. At this point I think it would be fair, just and good customer service for them to offer to cancel the contract and not charge us for something we can't use. Otherwise we are stuck in limbo waiting for a car that isn't the deal we signed up for or pay £350 for a defunct charger. I can't afford £80 extra for the car and due to rises in car prices since 11/21 can no long afford an electric vehicle. Yet its me who has to meet the cost and Vanarama who walk away with no loss? I will pay rather than get a CCJ but I won't go quietly.
 
Here's hotlush again boring everyone with his assertion that anything written on paper can be enforced in a court regardless of extenuating circumstances such as ridiculously long delays which were not pointed out upon signing said contract. These delays which have put the consumer out of pocket due to rising lease costs in the interim and are who are now facing an increase in contract price if the grant contribution expires in may of around 80 quid per month with still no delivery of said vehicle. That's why there are judges in courts or the financial ombudsman who make decisions about things like this. It's not black and white and you know it.
 
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pip said:
At the end of the day I would like to think they would offer some customer service, they need to be honest and at some point admit they cannot supply the vehicle at the price agreed. If they don't get a build date soon the grant will run out again and they will be asking for £80 per month extra. At this point I think it would be fair, just and good customer service for them to offer to cancel the contract and not charge us for something we can't use. Otherwise we are stuck in limbo waiting for a car that isn't the deal we signed up for or pay £350 for a defunct charger. I can't afford £80 extra for the car and due to rises in car prices since 11/21 can no long afford an electric vehicle. Yet its me who has to meet the cost and Vanarama who walk away with no loss? I will pay rather than get a CCJ but I won't go quietly.
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So you don't think them taking a £650 loss on the charger is them taking a loss...

Sam2909 said:
Here's hotlush again boring everyone with his assertion that anything written on paper can be enforced in a court regardless of extenuating circumstances such as ridiculously long delays which were not pointed out upon signing said contract. These delays which have put the consumer out of pocket due to rising lease costs in the interim and are who are now facing an increase in contract price if the grant contribution expires in may of around 80 quid per month with still no delivery of said vehicle. That's why there are judges in courts or the financial ombudsman who make decisions about things like this. It's not black and white and you know it.
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The aggrieved sense of entitlement is palpable.

Seeing as you can't be bothered to do even the most basic of Google searches, or ask an actual legal professional, I've done it for you.
www.clarionsolicitors.com

Contract delay or disruption? What can you do?

A law firm that offers more, we want to help you achieve your goals in business and in life, contact Clarion solicitors on 0113 246 0622
www.clarionsolicitors.com www.clarionsolicitors.com

tldr and eli5, just for you, you can end the contract because they've not delivered in a reasonable timescale but guess what, you're still on the hook to pay for the charger because it's a condition of ending the contract. No judge will back you and the mods should be deleting your "legal advice" before someone is dumb enough to follow it.
 
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Hotlush said:
So you don't think them taking a £650 loss on the charger is them taking a loss...


The aggrieved sense of entitlement is palpable.

Seeing as you can't be bothered to do even the most basic of Google searches, or ask an actual legal professional, I've done it for you.
www.clarionsolicitors.com

Contract delay or disruption? What can you do?

A law firm that offers more, we want to help you achieve your goals in business and in life, contact Clarion solicitors on 0113 246 0622
www.clarionsolicitors.com www.clarionsolicitors.com

tldr and eli5, just for you, you can end the contract because they've not delivered in a reasonable timescale but guess what, you're still on the hook to pay for the charger because it's a condition of ending the contract. No judge will back you and the mods should be deleting your "legal advice" before someone is dumb enough to follow it.
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Do you work for Vanarama? What's in this for you? Can't understand why you're on this forum!? You're aggressive and condescending. We're here to support each other if I want legal advice I will ask a professional. Its not entitled to expect the delivery of a car I have been given 4 different dates for. They have used my government grant towards the charger so that can be knocked off. I'm not asking for the world!! Just a car I ordered in 2021 at the price I ordered it for! And if they can't deliver this a small amount of honesty and contrition would be lovely!! I've missed out because of this delay and I don't see them accepting my side. Yes I will pay if I have to but I am within my rights to complain, write to the ombudsman and put it on social media. So thanks for your advice but I'll deal with this in my own way!
 
Leni16 said:
Not got any stake in this but curious I take it MG have some fault in this also, with regards supply, have they made any statement.
I appreciate this may be mentioned previous in the thread
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It's just coincidence that pretty much every other lease company has failed to deliver any ZS EVs yet and all the fault of vanarama.
Apparently.
 
Hotlush said:
It's just coincidence that pretty much every other lease company has failed to deliver any ZS EVs yet and all the fault of vanarama.
Apparently.
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I take from all this then hotlush your fine with the 14 month wait, happy to pay the extra £80 per month when the grant has run out or if you cancel will have no issues with paying £350 for the charger you might never use? I'm not interested in other lease companies issues. And yes I also blame MG and would not buy or lease an MG in the future. The April date is pie in the sky MG know this and I'm sure Vanarama do to! Only you enjoying the wait!!
 
pip said:
I take from all this then hotlush your fine with the 14 month wait, happy to pay the extra £80 per month when the grant has run out or if you cancel will have no issues with paying £350 for the charger you might never use? I'm not interested in other lease companies issues. And yes I also blame MG and would not buy or lease an MG in the future. The April date is pie in the sky MG know this and I'm sure Vanarama do to! Only you enjoying the wait!!
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First rule of Dunning Kruger club.

Hotlush said:
So I've emailed MG again and part of me will be gutted if they reply that it's being built/shipped as I've given up waiting and ordered a ZE50.

This will be my third ZE50 so I know what to expect from them and in some aspects it's a better deal than I was getting on the ZS; £22 a month cheaper and whilst I lose the panoramic roof from the ZS I gain a heated steering wheel which, to be honest, I'd probably get more use out of anyway.
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Guys not worth replying to. He is a forum poster that constructs his comments specifically to provoke others for his own enjoyment. Not worth the time of day. I'll go back to monitoring this thread from afar for when judgement day comes and we get some kind of outcome either way here from the shoddy outfit that is vanarama
 
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