Any late Nov/Early Dec orderers know where their car is yet?

BarryH · Feb 21, 2023

Yes I heard yesterday that they had major issues following the merging of tow systems and as of yesterday dealers were still being told they might not have it all up and running until the end of Feb. They were tripping over themselves with cars they couldn't register for customers, but if @Wainw74 news about order tracking extends to other systems it's good news all round. Hopefully, when this integration of systems is completed this will be more transparent and dealers will be able to tell customers what is actually going on?

UPDATE: Sales systems were up and running when I took my car in for service 22 Jan

AdyC · Feb 22, 2023

I ordered my black trophy end of November. Just had a phone call an hour ago its at the dealers picking up Saturday 4th March.

neilll · Feb 22, 2023

Ordered my Trophy in November and was told delivery would probably be March (16 weeks).
Picked car up before Christmas!

dido · Feb 23, 2023

danbaxteruk said:
Hi all,

I ordered a Trophy in early December through Tusker (work Salary Sacrifice scheme) and started with late March as my estimated delivery date. That then changed to late April midway through December. I was just wondering if anyone who also ordered around that time has any further details on their order progress? As it’s all done through Tusker, I don’t have any direct contact with an MG dealer, so am on the lookout for any helpful info!

Obviously I know the ordering system has been down, and hopefully there’ll be more info coming soon, but it would be good to hear what people know!

Many thanks,
Daniel

Ordered SE Long Range via NHS salary sacrifice scheme around mid November.
Quoted 16 week , checked twice they kept saying February March now that February is almost gone we are looking into mid March as maximum for the 16 week mark. Otherwise there would be a case of delay. I was under the impression that MG promised appropriate adherence to delivery time.... anything has changed?

Jeff slater · Feb 23, 2023

We ordered our se Sr in blue on 12/11/22 and was told 12 weeks then when I rang for an update in Dec was told it had been delayed and was looking at the end of march now, had phone call today to say its at the dealership now and do we want to pick it up on 2nd march

Nick 828 · Feb 25, 2023

Themist0 said:
Ordered mine last week and was told it will take circa 16 weeks, so late June !

16 weeks is what everyone is told and Mine is up no sign of the car told another 4 weeks now . Ordered end of October

LeeMG · Feb 27, 2023

Finally given an update on MG4 trophy, after waiting 17 weeks. My car is in Felixstowe and they expect it to take another 4 weeks to reach dealer then a few more days to prepare. Starting to regret selling my old car

Rip Van · Feb 27, 2023

Phone call from dealer yesterday. Expecting to receive the car from them in the last week of March.

Rusty · Feb 27, 2023

Hi
I'm new to this forum as from today. Drive a Nissan Leaf N-Connecta at the moment and put a deposit down in late November for a Red SE LR. Dealer called this morning and said the car will be ready in two weeks looking at there computer system that's up and running. Just to say cannot wait to own a MG4

mad farquhar · Feb 27, 2023

Also received a call from Inverness dealer. Looking like the red Trophy we ordered early November is en route. New computer system seems a bit wobbly still so more details will out in the next week or so. "Possibly" late March.

richlove · Feb 27, 2023

Hi there, just giving an update to this thread.

I placed an order through Tusker (salary sacrifice), which got placed through Perry's Luton on 9th December. It's been at 'awaiting build slot' since then, showing estimated delivery of late April.

I just got off the phone with Perry's who told me it's 'on the sea' with an estimated dealer arrival date of March 20th.

Hopefully, this gives a little hope to those who are waiting.

danbaxteruk · Feb 27, 2023

richlove said:
Hi there, just giving an update to this thread.

I placed an order through Tusker (salary sacrifice), which got placed through Perry's Luton on 9th December. It's been at 'awaiting build slot' since then, showing estimated delivery of late April.

I just got off the phone with Perry's who told me it's 'on the sea' with an estimated dealer arrival date of March 20th.

Hopefully, this gives a little hope to those who are waiting.

Interesting. My order date through Tusker/Perry’s was also 9th Dec! Many thanks for the info. Is yours a Trophy?

richlove · Feb 27, 2023

danbaxteruk said:
Interesting. My order date through Tusker/Perry’s was also 9th Dec! Many thanks for the info. Is yours a Trophy?

No, SE SR. Fingers crossed yours is on the way. Perry's 01582 565800 (Sue Able is very helpful), perhaps they have news

BarryH · Feb 27, 2023

Rusty said:
Hi
I'm new to this forum as from today. Drive a Nissan Leaf N-Connecta at the moment and put a deposit down in late November for a Red SE LR. Dealer called this morning and said the car will be ready in two weeks looking at there computer system that's up and running. Just to say cannot wait to own a MG4

You'll notice a big difference

zAndy1 · Feb 27, 2023

I'm seriously considering ordering through my work salary sacrifice but the issues people have reported with oil leaks and being locked in the car etc have really made me think twice. I mean given the fact it would be a lease through work I guess any issues would be their responsibility to resolve so in that respect I'm probably worrying over nothing really. Obviously the gearbox oil leak issue hasn't put too many people off ordering , I should probably stop overthinking it and just get my order in

danbaxteruk · Feb 27, 2023

Still nothing “on the system” for me. Perry’s said it might be because they’re producing in batches, and that Orange Trophies may not have been what they’re churning out at this time.

Cocijo · Feb 27, 2023

zAndy1 said:
I'm seriously considering ordering through my work salary sacrifice but the issues people have reported with oil leaks and being locked in the car etc have really made me think twice. I mean given the fact it would be a lease through work I guess any issues would be their responsibility to resolve so in that respect I'm probably worrying over nothing really. Obviously the gearbox oil leak issue hasn't put too many people off ordering , I should probably stop overthinking it and just get my order in

I think that regardless of the route that you choose to get into an MG4 there are some common and Justified concerns to consider.
Are you going to be spending a lot of time taking your car back for frustrating rectification work?
Will MG look after you as a customer as they should?
When faults occur will they be swiftly and effectively rectified?
Is the overall quality of the MG4 such that it will be reliable over the time that you use it for, or will you constantly be taking it back for work to be completed?
Do you have sufficient confidence that your ownership experience will be satisfactory and meet your expectations?
I’m sure that there are more.
I’ll leave you to decide on the answers based on your opinions.

Deleted member 10041 · Feb 27, 2023

Cocijo said:
I think that regardless of the route that you choose to get into an MG4 there are some common and Justified concerns to consider.
Are you going to be spending a lot of time taking your car back for frustrating rectification work?
Will MG look after you as a customer as they should?
When faults occur will they be swiftly and effectively rectified?
Is the overall quality of the MG4 such that it will be reliable over the time that you use it for, or will you constantly be taking it back for work to be completed?
Do you have sufficient confidence that your ownership experience will be satisfactory and meet your expectations?
I’m sure that there are more.
I’ll leave you to decide on the answers based on your opinions.

Is this a quiz for everyone

Cocijo · Feb 27, 2023

I did think that as I was writing it! Ramblings.

Deleted member 10041 · Feb 27, 2023

Cocijo said:
I did think that as I was writing it! Ramblings.

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Any late Nov/Early Dec orderers know where their car is yet?

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