John D
Standard Member
Hi, I have a MG4 Trophy LR which I have had since early January. I have a Hypervolt home charging station and up to today I have had no problems setting the charge level via the iSmart App and starting the charge via the App and it always stops at the charge level set. However today I have been unable to get the App to see the car when 'Charge Management' is selected, it sees it on other screens of the App and it shows the battery level, however on 'Charge Management' it spins waiting for an update and then says "sorry this service is unavailable at this time, please try again later" at the bottom of the screen.
Normally my home charger doesn't start until I have gone via the iSmart App and started charging through that in 'Charge Management', however today the charger just started as soon as I locked the car, as though the cars onboard charging control is not working. I have tried driving the car away and coming back to the charger, also tried rebooting infotainment screen but all with no joy. Any help anyone can give would be appreciated as my dealer is useless.........tried too book the car in for a minor issue and told their is a 5 week wait due to back up of work in the workshop.........but thats another story.
Normally my home charger doesn't start until I have gone via the iSmart App and started charging through that in 'Charge Management', however today the charger just started as soon as I locked the car, as though the cars onboard charging control is not working. I have tried driving the car away and coming back to the charger, also tried rebooting infotainment screen but all with no joy. Any help anyone can give would be appreciated as my dealer is useless.........tried too book the car in for a minor issue and told their is a 5 week wait due to back up of work in the workshop.........but thats another story.