MG ismart Vin # and infotainment vehicle info Vin # doesnt match actual vehicle Vin #

jmesomers

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Jan 28, 2024
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Location
Ireland
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MG ZS EV
I bought my ZS EV Friday and binded the vehicle to the app using the QR code. The battery percentages, location, etc didn't match but I thought just took time to upload. Today I realised that the vehicle information in the infotainment system, particularly the VIN number, doesn't match the actual VIN number of my vehicle! So at the moment, I can start some poor persons car in Co. carlow from my home in Limerick!
I plan to go back to the dealer on Monday but he's ancient and probably doesn't own a smart phone.
Has anyone else had this issue? I have a feeling this will be a nightmare to sort out.
TIA
 
I bought my ZS EV Friday and binded the vehicle to the app using the QR code. The battery percentages, location, etc didn't match but I thought just took time to upload. Today I realised that the vehicle information in the infotainment system, particularly the VIN number, doesn't match the actual VIN number of my vehicle! So at the moment, I can start some poor persons car in Co. carlow from my home in Limerick!
I plan to go back to the dealer on Monday but he's ancient and probably doesn't own a smart phone.
Has anyone else had this issue? I have a feeling this will be a nightmare to sort out.
TIA
It sounds like the T-Box or FICM unit may need recoding with the correct ECU. Your dealer will need to raise a Service Now (SNow) case with MG to resolve.
 
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