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Seat Damage

Jules

Novice Member
Joined
May 24, 2022
Messages
4
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1
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Location
Glasgow
Driving
MG ZS EV
Hi there, looking for advice. Purchased car 14/05/21, car went in for a service 16/05/22 however on the 18th I noticed this split at the side of the seat. Called AC, they took pictures the next day, done a report to MG....just got a call today to say MG say the seats are only covered for a year!!!! It's only done 4750 miles, I'm the only driver!! Awaiting a callback from a manager. Surely there is a fault here?
 

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The cut seems quite fresh, more like accidental damage than faulty material :unsure:
 
I'm actually now wondering if it happened whilst getting the service.....but cannot prove either way. Totally gutted!
 
I'm quite a big guy and conscious of squishing the seat bolster when getting out of the car. I had wondered how much abuse it would take.
 
I wouldn't have much faith in them now Pauli 🥺 I'm a size 12 female....where it has split doesn't even have that much pressure on it
 
That split does surprise me as U Bought my car at end of July 2020, and have done 25000 mile since. Being a fat man (cant sugar coat it) at 24stone at the heaviest, my seats have developed crease marks but have not split as of yet. However the creases do flatten out after a couple minutes of not sitting in the car.
In the worst case, if the dealer is unable to help, then a repair may only cost £120 going off 1 website. Checkatrade
 
On my previous car i had these cracks also, but that was a car that had done 180.000 miles and was 8 years old.

These cracks are "normal" for faux leather seats, but not at this early stage.
 
I wouldn't have much faith in them now Pauli 🥺 I'm a size 12 female....where it has split doesn't even have that much pressure on it
Yes, it definitely should not be happening for you Jules, it sounds like a fault rather than wear.
 
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