Its just lie after lie. Both MG and the main dealerships know exactly what they are doing. Appalling customer service as there seems we have very few avenues to explore. I will never buy another MG or use this dealership again
The user manual refers to the what should be infotainment system. This is an off the shelf fix that is different to the manual. In short, you will have DAB, but no pre sets, and sometimes the statins are not what is displayed. MG have sold us short on providing a professional solution to the...
I think that MG have scored a massive "Own goal" with the brand name on this one. The thing that I find amazing from such a large company is that they absolutely do not seem to care about the lack of customer service and negative impact this is having all around Europe. Same for me also, I will...
Hi Christine. There is a recall from MG. Takes away one of the USB ports to wire in the DAB internally. It is not a really professional fix, and I doubt if MG will improve on this recall fix. The DAB does function, but without the presets etc
I agree with both above comments. In fact, MG and there respective dealerships could have made this a positive marketing tactic by resolving the issue in a proactive and professional manner. Instead, they seem determined to bury there heads in the sand, hoping that the problem will just go away...
I think that Mr Wainright has tried to contact the CEO at MG as detsiled on the previous page. It would appear that all at MG are fobbing customers off with various responses. Nobody has confirmed that there is a suitable solution to restore a fully working DAB radio into the infotainment head...
Totally agree. I was so close in choosing between MG, Kia or Hyundai. I am still convinced that the dealerships are in collusion with putting off customers
Whaz, totally agree. This is not a fix. The cheap DAB that they are fitting simply is not a quality product and does not deliver on...
I think that it now clear to all that MG have no intention of making a genuine commitment to this shambolic DAB retrofit. We need to decide if we are to continue with our cause. I am so disappointed that this has now has the correct response from a major brand name
This issue has been ongoing for well over a year now, will all kinds of fob off excuses and bodges. The only real solution is to replace the head unit will an upgraded model and keep in place the 2 x USB for the purposes originally intended. How we get MG to comply is proving almost impossible...
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