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Same with me, I hope you have understanding neighbours. It helped that they had a block paved drive.

I had a loop supply, so when I had a charger fitted I was told I could only operate on 3kwh charge until I was un-looped. My supplier Octopus energy contacted Scottish power our regional power supplier. They came and in-looped the supply from next door at no cost. I am now on Intelligence go...

MG app. After installing the updated app on my iPhone I was asked to bind it to my MG 4 Trophy, this I was unable to do. I went to the dealer and was told there’s a problem with the app and I will have to wait for another update to be issued. Does anyone know if this is correct. Unrelated to the...

My Zappi came with no WiFi Ariel wire. I’ve had to wait for them to send me one and their fitter to come and install it all sorted now.

Thanks John I’ve tried it again and I’m now able to connect to IO. Again disappointed with Octopus. When I registered an interest in IO they said they would let me know when I was eligible, they didn’t. However I am still unable to connect as my Zappi will not connect to my Wi-Fi. Myenergi say...

I have an MG4 and a Zappi charger. They are not compatible with IO at the moment. Octopus say the more requests they get for this configuration, the more likely they are to add it to their lists of approved devices. This is some what annoying as they sold me the charger but not mention it was...