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I did a factory reset and have lost DAB reception, which was strong before. It will not search at all or pick up any DAB stations. Anyone else had similar? If so how did you fix ?

Looking for help please. I purchased the demo model MGSV EV Trophy from dealer. It would appear that some clown who took a test drive bound a phone to the car, so now i cannot bind my phone. They appear either unwilling or unable to find out who did this , and have suggested a factory reset...