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Long shot this - check the date and time on your phone and car are the same.

My understanding is that the car and phone need to be connected to the mobile phone network, since they communicate over that network. It's therefore possible that in parts of a car park you may not have a mobile signal.

Can you be more specific? Can you set up a scheduled charge? Can you charge the car without using the app?

As with any car, move it a few feet every few weeks to ensure the load is evened out over the tyres. As @DBedford says look after the 12V battery. If necessary trickle charge it after 4 weeks. Hope your ankle heals quickly.

When did you last successfully login? Have you ever logged into version 2?

My guide to the MG4 Trophy may be of limited use. It has chapters on charging and the connection of a smartphone. MG4 Trophy - a Guide

But if you are getting the prompt to bind iSmart is not linking to your original account. If your original mobile number doesn't work try your email address.

Are you using the mobile number (no zero) or email address that was originally used to set up the account? This seems to be the source of many problems.

Hi Pam. Welcome. I'm also from Nottingham so I may see you around. You might like to try my Guide.

I think the rear connector is USB-A for power only.

Have you checked that you have also agreed to the terms and conditions on the car's infotainment screen? Swipe the Home screen left, choose Settings then Privacy notice. Scroll right to to the bottom and set the switches to On.

Check out this thread MG iSmart 2.0 [merged] It's essential that you log in with the e-mail address or phone number (no zero) that you used when the account was set up.

No, Sandra, you're not hopeless. We're all beaten by MG's software team.

Bear in mind that is not the phone which is bound to the car but the account. If you know the login details (phone no or email and pw) you could use another phone. If not, then you need to contact MG as mentioned above.

We used the in built Sat Nav to get to Hardwicke Hall in Derbyshire. We keyed in Hardwicke Hall, which it recognised but dumped us in an industrial estate. Right postcode, wrong place. Google knew the right directions. So make sure the destination you are directed to is the one you want to go...

I'm not familiar with the ZS but have you agreed to to the Terms and conditions?

From my MG4 Trophy - a Guide Press the Voice command button briefly on the steering wheel (top left button). A screen will appear which has the message, ‘I’m here’ and you will be asked for a command. Press the ‘?’ button to see a screen of ‘Something you can ask me’. ‘Hello MG’ should be...

Your dealer said that 'Binding was not working at the moment'. I wonder if they had set up up an account and bound it but then something had gone wrong so they didn't realise what had happened. If you haven't already done so, try deleting and reloading the app

Your original post mentions the dealer commenting on the app. Is it possible that they have bound an account to the app?

There are 'issues' at the moment but they seem to clear in about 24hrs. ISmart was working for me earlier but isn't now. https://www.mgevs.com/threads/mg-ismart-2-0-merged.14912/unread