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As previously said, it looks like your Rolec has been set inadvertently to 10amps not 32amps. On mine, which is an old model, this is by switching in resistors to tell the command unit how much current is required. Yours might have dip switches. Unless you are confident about taking the cover...

Don't forget the tax that is charged on this amount!

When I got my first EV in 2019 I went onto Octopus Go and took advantage of their Ohme charger with 32a Ceform plug deal. I had a 32a Ceform (Commando) socket in the garage and just plugged it in and hey presto it worked and carried on doing so for over 3 years. I would still be using now if...