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Hi. Forgot to say I haven’t a service plan, because I couldn’t see any benefit and have done 5900 miles. You should have got a check list. Do you think they forgot because you had the other work done? Well I assume making you pay should have reminded them. Good luck.

Hi. I was sorry to read of your experience. From reading posts, it seems things do seem to go wrong sometimes when they are upgrading software and it obviously takes a while when the dealer has to ask MG for help. My comfort 2 took 4 hours instead of 1. Not sure why you were treated as you were...

Brilliant service yesterday at Gallaghers, Chester, when my MG ZS EV had its first year, low mileage service, costing £49. Car was washed afterwards and spare screen wash provided. BMS update was completed. Today I was emailed a video taken during the service, showing the underside of the...

In case you don’t realise, you can record your comments on Gallaghers, Warrington.

Hi. Sorry to hear problem you are having. Bought mine from this dealer and have had software updates and my service due soon. I think they have been short staffed with Covid and Wales lockdown rules. Not satisfactory. I am in Little Sutton, England. I would suggest you phone their other branch...

Purchased MG ZS EV in April 2020. Experience satisfactory. Software updates August 2020, Comfort 2. Very professional. £70.