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In my experience Octopus Energy's advertised industry leading support has major issues when it comes to money coming our way. I've not had your specific problem but getting excess credit back is like getting blood from the proverbial. In my recent case it took 3 weeks to get the money back and...

I cast my vote for the SyncEV as I'm really pleased with it after about 2 years of use. I work from home and we generally only cover about 3000 miles/year so even in winter we rarely were drawing power from the grid. It's very easy to vary the charging current incrementally from 6 to 32 amps in...

Yes, we have a 3.65kW array and SyncEV charger. I chose the latter for the ability to vary charge between 6A - 32A manually. I work from home and our car is not used every day so nearly 6000 miles have cost just under £70. I keep the car between 40 -80% charge often by charging at 6A early in...

We installed a 3.65 kW optimised LG/Solaredge system late last May. It's far exceeded my expectations producing 2.82MWk in 2021. Despite working from home (engineering workshop) and having the MG5 we exported 1.39MWh, a situation we intend to address with a battery. We have only covered 2000...