Mystery solved - here is the answer from Gridserve
It seems our portal has pulled up another customer's receipt with the same last 4 digits as yours. Typically, the next prompt in the portal would ask for the exact amount charged, and your specific receipt would pull up. Since your receipt was...
It’s getting stranger… so I emailed customer services at Gridserve and they have emailed back. Just asking what date and time I used the charger and first and last 4 digits of card used, with a screen shot of the banking transaction…
Well I didn’t notice that the receipt that was generated is...
Do you know I hadn’t noticed that … first time and all. Anyone know why it was so slow. I’m sure it was a 50kwh CCS charger. There was no one else charging at the same time…
Lol yes it does!
So it’s got a bit stranger … they haven’t taken the £20 out … but I have been billed £4.80?!?
Receipt says £3.90…
I guess I will need to phone them and have a conversation… no number on the receipt… doh!
Quick question … as you guys and girls might know the answer..
So stopped at Toddington services and popped the MG on charge - just a short burst as I have never used a ccs charger before.
This was a gridserve unit
Absolutely no issues and was on there for about 15 mins and bill came to £3.90...
Hello. Hopefully a quick query….
When I turn the car on, straight after the ready status, the screen changes to either of the two pictures. I then have to click ok
I don’t know what the pictures mean or what I’m clicking ok too?!?.
I’ve had a read through the manual but can’t see anything that...
Hello all. So I plan to charge my car at a motorway service station.
If the charger is being used, and I park up to wait, how will I know if anyone else is waiting or is it just a case of race to the charger space??
Hello from Leicestershire. Got my new MG ZS exclusive today. Early days … but loving it so far!. I test drove quite a few EV but this was my favourite by far. Really can’t grumble at the price. I only drive about 30 miles a day so no brainer for me. Not sure whether it’s worth buying a home pod...
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