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    Tesla Supercharger Issue MG5 LR

    Keep being a grump if it means maintaining high expectations.
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    Tesla Supercharger Issue MG5 LR

    For the most part Lone Ranger life is good with an EV. Here in the little country one can get the edge and back in a day and sometimes on one charge. EVs are here to stay and the only solution for road transportation. Today I have done Somerset and back - 320 miles with only momentary pauses to...
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    Tesla Supercharger Issue MG5 LR

    Les. I said the charger does not know what car is plugged in, neither should it or can it. Several dealer visits have been made about both battery capacity and max charge rates - the dealer does not have the wit or equipment to diagnose and MG don’t care - they say charge rate is not covered...
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    Tesla Supercharger Issue MG5 LR

    Talk to MG. Their interpretation of the charging protocol is odd. This a problem with the MG. Tesla chargers are super reliable. The charger does not know what car is plugged in unless it’s a Tesla and there is a handshake for auto billing. If I were Tesla I would block MGs as in my experience...
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    MG customer service is TERRIBLE!

    ZS EV 2020.
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    MG customer service is TERRIBLE!

    RichP. Use the small claims courts to escalate this. I did with a similar issue and there is no implication herein to the Motor Manufacturer involved. Andy Ps I’ve seen various comment on this site that one should not expect German OEM levels of service. I disagree - Sale of Goods act applies...
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    MG customer service is TERRIBLE!

    Frankly sound exactly the same script that Glyn Hopkins MK was reading from. Lots of BS statements from them. Warranty is flaky and dealers don’t have the kit or knowledge to test. I was also told it was my fault that it wouldn’t charge to 100% because I fast charged it. First - slow charge...
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    MG customer service is TERRIBLE!

    What problems have you had? My experience has turned into a complete waste of time. From the early days where MG would not release information pertaining to my Battery problems. Giving BS answers like - it will take a while to fix itself. 6 months later still not ‘fixed itself’ and then told it...
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    MG customer service is TERRIBLE!

    I agree MG customer service is appalling. My MG ZS EV just stops and coast to a stop. Happen on a smart motorway the other day when one of the kids driving. Very dangerous. We now won’t drive it on the motorway. MG say no issue because computer doesn’t throw a fault code. Would not by another one!
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