Also the techs at MyEnergi are very good and very helpful if you call them. The support is free
I had the same issue as you and they talked me through everything in a couple of minutes
And the app is definitely the way to go !
I started off with this scheduled charging issue
I called zappi support who are excellent
Their main point was only use zapping or the car to control he scheduled charge - don’t program both or the car gets confused
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