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This area of the forum is really for comments and questions on any unofficial apps, rather than the "official" MG App. I think your comment might be better reposted to this thread where you will see a rather large number of complaints similar to yours!

Although I'm still waiting for my MG5 (😡) my Rolec Charger was installed just over a week ago - ordered "early" in order to ensure the Government Grant was included. Since installation the ev.energy app has reported it as "offline" something like eight times; it is very easy to reboot but I...