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It’s only going to affect their long term position when someone else starts bashing out EVs for £20k that have the same features plus an app / preconditioning - I imagine a new model will then appear with those features.

They could get an app working here if the cars had the hardware for it (they don’t) and SAIC had the commercial appetite for it (they clearly don’t) - it’s not some technological black hole that they don’t understand, it’s a purely commercial decision.