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happened to me a few times, stop and lock the car,( to hard turn off the radio) start the car gain and it clears

Not just me being stupid then, i must admit though, i did contact them at the time and they re set the point remotely. Still wouldn't charge though!

Interesting, I went up to lake Windermere from Nottingham last month.180 miles on a normal 220 charge range ( I run a bit on the motorway to work ) . Pulled in at the services for a coffee and a charge. Plugged in to a gridserve charge point, would not talk to the car. Eventually found out...