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Another update: had my 1st MG5 service here today, all very straightforward and professional, even got told to help myself to tea or coffee while I was waiting to collect it. Interestingly, they don't offer the low mileage service plan, but do offer the low mileage services individually, so I...

I ended up going to Holdcroft at Cheshire Oaks, they're having some tech problems with phones and email, but a visit in person and I found them very helpful and professional. And at least you can go shopping while you're there :)

So I also decided to call in as I was in the area. First they didn't know about MG service plans. Then they didn't know if they did them. Then they didn't know how much they were. Then they tried to sell me their standard "Clark Plan" which is for petrol and diesel vehicles. Then I got the...

Thought I'd give them one last chance as my local dealer to email me a service plan quote. No response again. Update to my above: I decided to call in as I was passing, turns out they're having some technical problems so are unable to take calls or emails. Managed to get a quote and signed up...

No experience of buying from this dealer, but when I asked for a service plan quote to be emailed I end up getting a phone call from head office instead, which I ignore because I find it too pressurised.

This one seems to be better at customer service and after care too - I messaged through the website to request a service plan quote, told them I'm low mileage, they then emailed me the appropriate quote as requested. Other dealers have either ignored my request or tried to phone me instead, when...

I emailed this dealer to request a service plan quote - still no response a week later.

Yes I dealt with Hayley too, shows the others how it should be done!

Requested a service plan quote, very swift response but it wasn't the low mileage option. When I asked about that they said they couldn't provide the low mileage option, but had included a 10% dealer discount instead. So it worked out at £434.93 for 3 services, or £14.49 per month for 30...

I don't have any EV experience here, but I bought an MG3 from them a few years back. Nice relaxed process throughout, long standing family business with enthusiastic knowledge of the cars, which made a nice change from the corporate approach.

@mattdav this is the Gallagher's Chester/Sandycroft thread

I'm sure I saw them on the list already...

It seems they're still not interested in having people's business. They recently advertised some stock coming in, I emailed to enquire about what they had available. No response. I ended up buying elsewhere. Having done so, I then contacted them again to enquire about service plans. No response...

Now called Acorn MG. I got my MG5 from here last week, struck lucky as they had some stock coming in and had a few cars spare after fulfilling orders. Really good experience from start to finish, I felt in control and not coerced into the sale, and they actually had the cars in stock as...