They agreed it was a BMS fault when booking in and when handing the car in. Yes, we will be following up with them after we confirm that the BMS we have is an old version.
Ok, here's mine after booking it in specifically for a BMS update due to a breakdown (high voltage isolatation, would not boot after full charge) when we were away from home. It looks like they updated the infotainment system and did nothing with the BMS! Car purchased Feb 2021. Am I being dim...
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