dealer service

In financial services, a broker-dealer is a natural person, company or other organization that engages in the business of trading securities for its own account or on behalf of its customers. Broker-dealers are at the heart of the securities and derivatives trading process.
Although many broker-dealers are "independent" firms solely involved in broker-dealer services, many others are business units or subsidiaries of commercial banks, investment banks or investment companies.
When executing trade orders on behalf of a customer, the institution is said to be acting as a broker. When executing trades for its own account, the institution is said to be acting as a dealer. Securities bought from clients or other firms in the capacity of dealer may be sold to clients or other firms acting again in the capacity of dealer, or they may become a part of the firm's holdings.
In addition to execution of securities transactions, broker-dealers are also the main sellers and distributors of mutual fund shares.

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  1. P

    12V battery problem?

    I bought an Mg HS PHEV on 21 nov 2025. Yesterday, it was dead. I had charged it overnight, but in the morning, I couldn’t unlock the doors, nor could I unplug the charging cable. I contacted the dealer 2km away, but he refused to send a technician. I had to Vaal the MG road assistance. They came...
  2. decrep

    SC077 in Australia?

    Just tried to book a service at Rockingham MG. I'm told I'll have to pay extra for the update as there's no recall on this. Has anybody had it done for free? How did you arrange that? Is it still called SC077 here?
  3. Countjagular

    My glass remains more than 'half full'!

    I regularly check in on this forum, and have to say that I am starting to feel like I must be the luckiest MG 3 Hybrid Trophy owner on the planet! I purchased mine in June 2024 and the car is still running beautifully. It starts every time and never misses a beat. It is quiet and certainly...
  4. T

    MZ ZS EV May 2023, software updates

    My ZS EV LR (2023) is due its first MOT in May 2026. I’ve checked the firmware and it says R16, though after digging around a little bit I understand there has since been a R25 and a R27. I’m inclined to ask the dealer to do the updates to the latest version just so it is up to date, though...
  5. R

    MG 4 TJA failure.

    The TJA failed when the car was serviced at the end of November. Before that it only worked when hje car was set yo miles. I live in Spain so usually have it set too km.Now it does not work at all. My dealer looked at the car but said they could not do anything. Are there any fixes l can try at...
  6. C

    SOH report MG4

    My MG4 L/R was in for 3rd service and MOT 2 weeks ago. When I checked the service report properly at home I noticed the battery state of health was hand-written in biro at what I think is 96%. I thought I would get a "proper" report not just this. I contacted the dealer and they replied "so...
  7. J

    Battery Fault - Under warranty or not

    I have had the MG3 Hybrid for 5 months and have never been so unsure about a car. My latest gripe is that I get a warning that the battery is low when I switch on and off. I contacted the dealership to be told 'We would need to book the vehicle in for a diagnostics session to be able to look...
  8. B

    Car pulling to left

    I have a brand new HS PHEV that has done 50 miles and since I picked it up it has pulled to the left and is a nightmare to drive as you feel like you are fighting the steering all of the time. I took it back to the main dealer who put it on a lazer alinement machine and they stated that its OK...
  9. QLeo

    A series of unfortunate events: alarm, then strange yellow warning light

    Had a strange one with Leo the Goth MG4 today, and I thought I'd share the experience here in case the MG4 hive mind has any ideas. From the beginning: We were going into the village. I climbed in, and all the usual lights came on, and I put my foot on the brake. I tried putting Leo into...
  10. R

    MG4 diagnostic

    I am due to take my MG4 in for a diagnostic as I had a vehicle control fault error on it, I have not had this error since but would like to take it in anyway to be sure and hopefully get them to update the car too as I worry the software version doesn’t help with the errors. Would they charge me...
  11. P

    Traction control problems after software update.

    After the software update, the traction control is really annoying. It doesn't give any power if you slip even a little. If you turn off the traction control, the engine power is completely cut off when you slip. When driving in deep snow, you need to get the tire to spin. How do I get the old...
  12. Funtasto

    Cruise control out of control…

    …after having the tyres changed by the dealer, the cruise control stopped working as before: now, if set for example to 120kmh it goes automagically up 123kmh, always 2-3kmh higher as displayed in blue - also, it „pumps“ almost all the time, slightly accelerating and breaking alternating. The...
  13. FunkyWorm

    Love the MG4, dealer network - not so much...

    A few weeks ago my facelift 2023 SE LR started alerting that the airbag module had a fault. Initially it raised a fault (in the app and as a text & email message) every thirty seconds which quickly got tedious, but disconnecting the yellow multi-way connectors under the front seats, squirting in...
  14. Joebar

    My ZS won't charge at more than 30 kW on the DC terminals. Where to find the firmware version ?

    Hello, My second-hand ZS won't charge at more than 30 kW on the DC terminals. The specifications say 60 to 80 kW. I informed my MG dealer and he initially told me that: - 30 kW was perfectly normal for this car :eek: I told him (thanks to information found on the forum) that this was not...
  15. R

    Goodbye to my MG 3

    Selling my MG 3 after major issues. My car has done less than 5,000 miles and is just over a year old. I have had a number of issues. A brake fluid leak, Main screen going blank, sat nav regularly recalculating routes and the engine emissions fault. I have had the engines emissions fault since...
  16. P

    New ECU software

    Hi, The MG dealer here in Slovakia offered me the option to update the vehicle software (ECU) on my MG3 Hybrid+ Exclusive, and I’m not sure whether to go for it. It’s completely voluntary. I bought the car in September 2024. I’m a bit concerned that the update might change the car’s hybrid...
  17. K

    Old friend returns!!!

    A year later after umpteen visits to my dealer resulting eventually in a replacement EGR valve. The 'Engine emissions fault' light is back on!!! I suppose i should be grateful as this time for a few seconds i had a red warning light (an unintelligible symbol), which i think I'm right in saying...
  18. Joningy

    Dangerous Adaptive cruise control

    My 3 week old MGS5 has developed a significant and potentially dangerous problem with the ACC, it doesn't always turn off when pressing the the centre of the 3 left side steering wheel buttons, (the button showing a steering wheel pic) To set ACC, I'm pressing the left centre steering wheel...
  19. C

    HV Battery Test Report example?

    Hi everyone! My ZS will be going into the shop soon and I'd like to ask them for an HV battery SOH/report. I'd like to give them an example of what a proper report looks like, from an official MG dealer/service center (they are one as well). I don't want to pick up the car by the end of the day...
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