Are Over The Air Updates A Genuine Thing?

[Biker67]

Hi Folks,

After reading several posts along the lines that MG customer service is as much use as an ashtray on a motorcycle.
I'm considering the idea of either using an independent garage for servicing. Or even doing it myself?
Obviously, option 2 would result in no 7yr warranty. But seemingly MG aren't particularly forthcoming reference warranty claims?

Would I still receive over the air software updates?

 

[MG Clive]

I didn't think OTA Updates were available for the HS, if that's the case, you might have to pay for them at an MG Dealer unless they are major, or safety related updates.

 

[Biker67]

I've just found this on our very own forum. But it still isn't conclusive Clive...

J

Thread '2026 HS PHEV OTA software updates?'

Mar 22, 2026

I've seen mentions on the Internet that the new 2026 HS PHEVs can update software OTA. Is this true, or a figment of AI imagination?
Getting my dealer, MG Reading, to install updates on my MG4 is like getting blood out of a stone, so OTA would be preferable.

This from Gemini, but it doesn't show the source:

To perform an Over-the-Air (OTA) update on your 2026 MG HS PHEV, the process is designed to be largely automated through the MG iSMART system.
Here is the step-by-step breakdown of how to check for and install these updates:
1. The Automatic Notification
Most of the time, you won’t...

• jaysinha
• mg hs mg hs 2026 plug-in hybrid mg ismart system over-the-air update software update touchscreen infotainment
• Replies: 2
• Forum: MG HS 2025 Plug-in Hybrid Forum

• 

 

[Ian Key]

But seemingly MG aren't particularly forthcoming reference warranty claims?

When I had my MG4 they replaced the passenger door button and the central charging unit under warranty. Yes it took several visits over a few months to get the CCU replaced because of all the diagnostic work my dealer had to do but it was done and a courtesy car was provided each time it went in.

 

[Rolfe]

My dealer replaced a door handle and the charging port lights, and fitted the undertray fix, all under warranty. And they're complete bastards.

 

[Biker67]

And they're complete bastards.

Say it like it is Rolfe.
Don't beat around the bush!