Baylis Gloucester - MG Dealer Discussion, Opinions & Experiences

Communication is not great, I was quoted March delivery for a new ZS EV, but was only when I went in there a couple of weeks before delivery to ask if we were still on track that they told me the delivery date was pushed back to June... No up front comms about the change in dates, and apparently this was the 2nd change of date too.
I approached this dealership with two defects on my car, badly warped under-tray and a very noisy air-con pump. They took my car and listened to me, approached MG and took up my case with MG. The result is they replaced my under-tray and replaced my air-con pump which they found had been running with no oil in it.
Throughout, the service and customer care was second to none. I have no hesitation in recommending this dealership to others who may be struggling with theirs
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