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<blockquote data-quote="Rocinante" data-source="post: 91100" data-attributes="member: 7239">Regarding the membership, even if what they say is accurate (does sound ropey, but I could possibly see that MG would expect dealers to sort out their own breakdown cover if they own the car) the representative of the dealer (the salesman) told you, you had the cover, unless they're going to deny he said it.If something else was missing from the car, when the salesman told you it was there, I think you would have the expectation that they would provide it, not just say the salesman was mistaken.Or if the salesman had told you the car had 10,000 miles on it, and it turns out the car had 110,000 miles on it, they couldn't just say, oh well the salesman was wrong, oops.Their actions thus far would suggest you will need to escalate the matter to get a resolution, as others have said, first through MG.Failing that, small claims, but at that point, you'd need to assess you're personal circumstances as to whether the time and hassle was worth it. Though the threat may suffice.Hopefully they see sense, good luck.</blockquote>

[QUOTE="Rocinante, post: 91100, member: 7239"] Regarding the membership, even if what they say is accurate (does sound ropey, but I could possibly see that MG would expect dealers to sort out their own breakdown cover if they own the car) the representative of the dealer (the salesman) told you, you had the cover, unless they're going to deny he said it. If something else was missing from the car, when the salesman told you it was there, I think you would have the expectation that they would provide it, not just say the salesman was mistaken. Or if the salesman had told you the car had 10,000 miles on it, and it turns out the car had 110,000 miles on it, they couldn't just say, oh well the salesman was wrong, oops. Their actions thus far would suggest you will need to escalate the matter to get a resolution, as others have said, first through MG. Failing that, small claims, but at that point, you'd need to assess you're personal circumstances as to whether the time and hassle was worth it. Though the threat may suffice. Hopefully they see sense, good luck. [/QUOTE]

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