My first experience of Masters was very good. First service £127. Registered in March 2021; purchased it in October 2021 from a non-MG dealer with 1,500 miles on the clock. I had a couple of queries which they happily looked into, as well as updating the Infotainment screen (which was down as an MG recall job) . All completed while-u-wait. Drop-off and collection was fine and they cleaned the car. I was left with the feeling that nothing was too much trouble. Interestingly, MG have me down as having the new BMS (but I still charge at 455v) and the update that allows unlocked charging, though I have neither - the original dealer must have entered the wrong information on the system. However the old BMS isn't the dodgy one (I charge up to 175 miles in warmer weather and 165mile in colder) so let sleeping dogs lie.