Booked a test drive of the MG4 via their on-line chat for the following morning. When I got there they had no knowledge of my booking and the demo car was still being checked in their workshop.
Luckily I had downloaded the chat onto my phone. John Bell, the salesman, didn't bat an eyelid but said to give him 10 minutes to see what he could do which gave me time to look round the one in the showroom.
10 minutes later he appeared in the Trophy, gave me the keys and off I went.
Very impressed with the car and with the trade in value of mine so over a coffee placed my order.
I'm still waiting for my MG4 but that's my fault for ordering a red Trophy but John takes the time once a week to send me a video update even if it's to say they haven't got it yet which is much appreciated as it means I haven't been forgotten.