We DONT Stock MG cars !!!

[Les burrows]

This video is from a EV specialist company in Sussex but worryingly around 8:15 minutes in to it, one off the owners says they won’t stock MGs or Vauxhalls because of difficultly getting repairs or warranty repairs done !!!
Les.

 

[salty]

Up to them, s'pose. ??

 

[5teep]

Repair service is vital to continued business.
Companies like MG/SAIC are coming to the end of their honeymoon period and reputations are going to be made or broken on their after sales service.
My local dealer is very good but are snowed under with warranty issues on MG models which leads to a long waiting list for repairs, add a long lead time for spares and you get a very unhappy customer base who are increasingly vocal and willing to walk away from the brand.

 

[yeancek]

Repair service is vital to continued business.
Companies like MG/SAIC are coming to the end of their honeymoon period and reputations are going to be made or broken on their after sales service.
My local dealer is very good but are snowed under with warranty issues on MG models which leads to a long waiting list for repairs, add a long lead time for spares and you get a very unhappy customer base who are increasingly vocal and willing to walk away from the brand.

Agree. Here in Rome is the same. MG just sold me an HS, for which I am very happy. But the after sale service is next to none!

The salesman even tried to explain to me that the letter S on the D/S sign means sequential instead of sport mode, and that there is no sport mode in HS. Then a day later he came back to me saying that he was a bit confused that day, and that S means sport mode and to engage it, you just have to push the lever backwards while on drive mode (which I already found out)!!!

Incredibly incompetent! I even had to show him how to programme the opeining of the tailgate to a desired height!