Mine arrived inflated well above the recommended 37PSI. I've never had a car need 37PSI before and I've never had a car with only one pressure listed on the door plate for all conditions!
Mine was delivered with 43+ (!) and it was quite a harsh ride on your typical pothole-ridden UK road - I've since dropped it to the recommended 37 and the ride is noticeably much better, unsurprisingly.
Over-inflation during transport is common and helps to prevent flat spotting but it should be corrected as part of the PDI. I checked mine the day after I picked up my car and they were a bit high also. The car seems very happy at 37psi.
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