Recent content by debbien

To connect your phone do a factory reset and this will sort the problem, we’ll it did for us after it had been in for repair, and obviously someone else had connected their phone.

Thanks, we are now using Waylands Newbury branch who can get us in on 20th February and have spoken to AA on our behalf about getting a hire car, as ours wasn’t recovered in to dealers as it had some charge AA refused us a hire car (would only have been for 3 days anyway). So all round better...

We’ve had our trophy long range for 8 months in summer we were getting a range of around 290 miles, in winter it’s about 80-100 miles less. If you use Eco setting it saves a bit but heating is rubbish on that setting, also check your Kers setting we have ours on 3. It is also down to driving...

Thank you. Spoke to dealer don’t have a curtesy car for 1 month and nobody to look at it today anyway. Dealer (that we bought from from new last year) suggests I get it recovered in by our breakdown people who will supply a cutesy car, not exactly what I call service. Had the AA out but they...

Yes tried the granny charger, tried different cables and charging facilities. Now trying to get through to dealer which is a nightmare.

Yes I put a call in yesterday, they still haven’t replied to my message, I’ll call again as soon as they open. I was just hoping it was something simple ?

Yes I’ve followed the procedure in the manual and checked the timer. I’ve been charging without a problem for 8 months. Thanks

Yes I’ve checked for debris and tried charging at Tesco with a different lead, same problem.

Thank you everyone I’ve called out breakdown as dealers couldn’t help today, if anything of interest comes out of this I’ll post. Owned the EV for 8 months without any charging problems but now when I try to charge at home or elsewhere on the charging port the blue light doesn’t turn to green...