Recent content by Dustbag

Hi For the last week nearly every time my MG4 is driving I get constant email/text messages telling me the front passenger airbag has been deployed. Yesterday I got 120 messages in a 1hr interval. The garage I got the car from has been as helpful as ever (e.g. No help whatsoever). I read on...

After another discussion with the service department the car is going back into the dealership next week for another 2 days but if past experience is anything to go by this is likely to end up being 7 to 10 days. I got a reply from MG Customer service department telling me that if I did all of...

Hi I saved my HOME and WORK addresses as favourites while I was away from both of these locations and then travelled HOME. I also saved 2 additional addresses which I was not located at and did not travel to. The next day all 4 locations had disappeared from the favourites. Is this normal for...

One of them was my home address so yes defenitely been there :)

Took it back to the dealership today but the sales person could not help so it will now have to be referred to service department. Another question related to the sat-nav system. I setup my home and work address in the favourites and added a couple of other regular places I visit but when I got...

Does that sound like it needs to go back to the dealership? 😤

After 2 weeks I finally got the car back after the dealership replaced a T-Box unit which fixed the issue with the Sat-nav being unable to locate the car. However I still cannot manage to link the car to the Ismart App. When I click on the "Connect vehicle" on the dashboard I get the message...

A quick update. Since buying the car from MG Darlington 4 weeks ago the car has now spent approx nearly 2 weeks back at the dealership. I have been fed a steady stream of b£^^*!t by the dealership "It will be ready tomorrow", "It has taken a bit longer but it will defenitely be ready tomorrow"...

Thanks for the reply I will give it a go this weekend although I am not very optimistic it will solve the issue as it seems more like a hardware fault to me.

This is what MG Customer Care advised I try: Complete a factory reset on the FICM by following the below steps: Select ‘settings’ in the FICM ⦁ Select ‘system’ ⦁ Select ‘restore to factory settings’ then ‘restore’ ⦁ Wait 1 minute for the FICM to shut down and then hold your finger on the ‘home...

Hi, After 2 weeks I received a reply from MG Customer service which suggested a. Try reinstalling the Ismart App. I had already tried that on 3 different phones without success b. Must be a weak signal area. I pointed out that this must mean the entire north of England must be a weak signal...

I have just spoken to MG Customer Care in the UK and unfortunately they were no help and told me to take the car to a main dealer. I have scheduled this for next Thursday so hopefully the dealership can sort this out as I getting concerned I have bought a lame duck :(

Thanks I have just emailed MG Customer Care in UK and hopefully they can solve the problem.

I dont know if these attached photos give any clues?

I should have added that I did try this multiple times when I was bound to the car and it still did not connect. My wife has also tried when she was bound to the car on her phone and also my daughter and it did not connect for any of us with the same message "Unable to connect"