Recent content by Ianm1969

Finally got my car back. Lots of back and forward with MG. Changed the tbox again and all working.

Super news, what is the FICM? I will point them to this thread when its back in on Monday

Yes, a few times. Even tried different phones. As far as I can guess, the car doesnt communicate with the tbox. If I knew the steps taken between the app and car I could get the point across to the dealership and MG who keep saying it's the app. The app was fine until the tbox was swapped.

Bit late to this thread but can anyone explain in detail the steps taken to get the car details. Eg step one, open app Step 2, app requests data from mg server, Step 3, mg server requests data from car Step 3 and onwards are the most important for me as my car refuses to update after having...

Thanks for jumping in on this. Can i ask something, when you open the app, does the last updated field show when the tbox was changed or prior to that? I have escalated it with mg uk today as i had a call saying i need to update the app. I dont know how many times i need to say its not the...

Thanks, its back to communication between the dealer and mg again. Wonder where the old tbox is, maybe they could update the software on that.

New software on the old Tbox? Im pretty sure they reset the software on the new tbox. Its starting to become a bit of a pain now, constantly back and forwards

Car in yet again today. MG suggested trying a different phone. No joy, didnt think it would work as the car isnt communicating with the server. In desperation, they tried fitting another cars t box and et box to see what happened. Nothing at all. Funny thing is when they tried it on the new...

Dealers have had the car in again today. Completely reloaded the car and phone software and the app still doesn't connect. Mechanic doesn't have a clue what to do now. Mentioned changing a TE box. Any ideas?

They checked for updates, none needed so were stumped. They have now requested some sort of assistance from MG. It worked pretty fine before they changed the telematics box. Just called me and they want it in for the day to run more tests.

Its back in the dealership this morning. Tried unbinding/binding, clearing cache while there but nothing worked. They said they are going to try updating the software in the infotainment system and run diagnostics. It does seem like the car isnt communicating with the app so hopefully they...

Hi all, we had our telematics box changed due to an issue with the ecall system. Since then, we havent been able to use the app and the location shows the car dealership from over a week ago Any ideas?

What do people do with their mobile phone when using carplay or android auto. My car loses connection often, regardless of phone or cable. I was thinking maybe some sort of horizontal charging dock could be stuck above the usb ports to minimise any potential movement. Phone is too big to just...

Wifey just done the 1st long journey in our car. Gridserve on the way down didn't work, sat on phone for hours. Finds a different charging company, no problem. Charges fully at destination at podpoint tesco and with a granny charger. Journey back, pulls into gridserve and can't charge again. Is...

Updated mine tonight, no issues at all