Recent content by PaulMorland

Its just lie after lie. Both MG and the main dealerships know exactly what they are doing. Appalling customer service as there seems we have very few avenues to explore. I will never buy another MG or use this dealership again

All the leads etc will be stashed away in the glovebox out of sight as was mine good luck. Where are you buying from

The user manual refers to the what should be infotainment system. This is an off the shelf fix that is different to the manual. In short, you will have DAB, but no pre sets, and sometimes the statins are not what is displayed. MG have sold us short on providing a professional solution to the...

Good luck on your claim

I think that MG have scored a massive "Own goal" with the brand name on this one. The thing that I find amazing from such a large company is that they absolutely do not seem to care about the lack of customer service and negative impact this is having all around Europe. Same for me also, I will...

Hi Christine. There is a recall from MG. Takes away one of the USB ports to wire in the DAB internally. It is not a really professional fix, and I doubt if MG will improve on this recall fix. The DAB does function, but without the presets etc

This is supposed to be the permanent solution from MG. Not a lot of thought gone into this one. No surprise there then

What a massive public relations own goal from MG. My next car will not be an MG that is for certain

I agree with both above comments. In fact, MG and there respective dealerships could have made this a positive marketing tactic by resolving the issue in a proactive and professional manner. Instead, they seem determined to bury there heads in the sand, hoping that the problem will just go away...

I think that Mr Wainright has tried to contact the CEO at MG as detsiled on the previous page. It would appear that all at MG are fobbing customers off with various responses. Nobody has confirmed that there is a suitable solution to restore a fully working DAB radio into the infotainment head...

Looks like its all over europe. How MG and the dealerships are getting away with this is mind boggling to say the least

Totally agree. I was so close in choosing between MG, Kia or Hyundai. I am still convinced that the dealerships are in collusion with putting off customers Whaz, totally agree. This is not a fix. The cheap DAB that they are fitting simply is not a quality product and does not deliver on...

I don't know of anyone having the chip replaced. MG are hell bent on trying to solve with a cheap quick fix and without replacing the head unit

Lets hope and pray that they have been told to do a professional fix and not another bodge job. Good luck

Agreed, but I am no legal expert, so would appreciate any suggestions to try to get a resolution from MG Motors