Recent content by RhythMick

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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    I drove it yesterday for a couple of hours. It's driving fine. Just like it did last Monday. Until it fails again, just like it did last Tuesday. It's possible it was the software update as you say. I suspect I'll have to drive it until it fails again. If it does the same again I'm rejecting...
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    Response from the dealer is a firm "there are no faults to fix, we do not accept your rejection". Turns out Wakefield MG did a software update after all, not to fix a fault but just to bring it up to date. Hmm. I'm away for a couple of weeks now without the car. I'll think about it while I'm...
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    Dealer has responded. To cut to the chase "we don't have any error codes so we can't do anything". They also tried denying my ability to reject after 30 days. My response FYI... I accept that I am now outside the initial 30 days. I have the right to reject the car within 6 months if the...
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    That is incredibly useful thank you. I've emailed the dealer I bought the car from (MG Barnsley) saying this is the route I'm taking. They are gathering information from MG Wakefield and will get back to me.
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    Thank you. I'll have to google for the CRA2015 rights and procedures. No doubt the dealer will argue strongly against this - where do I take this to after that ? Someone mentioned an ombudsman. I'll research, but pointers and shortcuts would be very welcome.
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    Not good news really. I picked up the car today, to be told they could not find or fix anything because there were no error codes. The first battery death event, the RAC cleared the codes. I gave the service desk the printout but they claimed this wasn't enough. The second battery death event...
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    Yes I've put one in the car. Good to have this as an emergency action, but to me it's not acceptable for a brand new car to have these issues. We should not be simply tutting and saying "it's the computer what can you do".
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    Dealer had nothing available. I didn't push it this time. Hopefully all will be well now but how do you get the courtesy car from the AA?
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    Well at least I'm happy they are taking it seriously. They called me to say they'd done several software updates and wanted to leave it overnight and do a proper test drive tomorrow morning. We've decided to go to Devon in our second car anyway so I'll report back next Tuesday when I pick it up...
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    If they can't get it fixed quickly, what are my rights in terms of courtesy car?
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    Thanks for that wasn't aware. And it's gone again. Bugger. Booked in to dealers tomorrow. Hope I can get it there with reboots (remove negative terminal). HV voltage was 379V. 80% charge Having had the car catastrophically fail again while driving yesterday (albeit close to home) I decided...
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    The car had been in storage, checks before sale revealed the battery needed replacing.
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    When I bought it the 12V battery had to be replaced so it's new. RAC checked the health of it. Replacing the battery caused other problems requiring software updates and resets but that was all fixed before I bought it (new).
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    Thanks. I did search for similar threads before posting. Most HV battery shut off problems seen to be either relating to start up issues (brake pedal) or charging. This is different - we were moving when the HV shut off. 12V was fine. I couldn't find anything like that.
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    2 month old ZS EV LR - several faults and now HV Battery Shut Off

    Since buying my MG ZS EV late February I've had minor faults appear on I would say 3 out of every 4 journeys. They don't stop me using the car but they stop ACC from functioning. Auto Emergency Braking System Unavailable Pedestrian Auto Emergency Braking Unavailable Vehicle Control System...
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