Recent content by Robe

  1. R

    11kW Charge Hub only 3kW output

    Ours is an MG4 Essence 64, is definitely only a single phase socket, pins L2 and L3 are blanked out.
  2. R

    11kW Charge Hub only 3kW output

    The chargehub is a hardwired type2 cable. I only have one cable for away charging and I got a faster charge speed that time. I spoke with the dealer today and they're escalating it to management. Hopefully they can swap me over to the single phase 7kW. They definitely shouldn't have let this...
  3. R

    11kW Charge Hub only 3kW output

    Thanks for the responses. This clears up so much. Although the 3 phase charge is connected to a 32A circuit, it's only drawing 16A per phase and giving 3.5ish kW for each phase. If I had a single phase unit, it would use the full 32A on that single phase and should give me 7ish kW. I'll call Mr...
  4. R

    11kW Charge Hub only 3kW output

    I wonder if it's as simple as 3 phase at 3kw each would give me 9kw if the car could accept all three.
  5. R

    11kW Charge Hub only 3kW output

    Wow! Thank you Nicko. I took a photo of the charging socket and can see that only L1 has pin. L2 and L3 are empty. So I'm only getting one phase of the three coming out of the charger. I'll talk to the dealer tomorrow and see where I can take it from here. Maybe they can swap me over to a single...
  6. R

    11kW Charge Hub only 3kW output

    Hi all. We've had a Charge Hub 11kW installed and oddly only getting 3kW when charging regardless of the battery % at the time and the temperature. The car is set to AC Current on the charge options, I'm assuming this means allow the max current available as the other options are 8A and 16A...
Back
Top Bottom