Topeka
Standard Member
Hi all, new to the forum.
We've had our 72 plate ZSEV Trophy Long Range for the past couple of weeks and overall we enjoy it.
However we've also experienced a few issues which are starting to mount up, I'm hoping someone can advise on how to resolve them:
1. Frequent condensation/window misting - I appreciate the weather has been cold but our last car didn't have this issue. Within a couple of minutes of driving the windows will have misted up and we have to turn on the window heaters. This happens every journey, and on longer journeys we have to do it multiple times. Never had this issue with other cars in similar conditions.
2. Car stops our home charger from charging after about half hour - we're on Octopus Go and have 9p kWh charging from 00.30 until 04.30. We have this scheduled on our home charger (Hypervolt) for those hours, and also have set it up inside the car under scheduled charging. We leave the charger plugged in ready. It will start charging fine, but then around half an hour later (approx) it will stop charging. The Hypervolt app says something like "Car preventing further charging" or similar. I have triple checked and both the car and the charger are at the same scheduled time.
3. Cannot connect to MG iSmart app - never had this issue with our old MG4. I managed to bind the car to the app and login, but now whenever I launch the app it just stays loading and new launches/loads properly so I can't use any of the features or check the charge percentage. I've tried unbinding/binding, logging in and out, reinstalling the app, sitting in the car and standing next to it. We have no wifi extenders or anything that could interfere and as I said we've never had this issue on other cars.
4. "Front camera is blocked" warning message - this comes up after a few minutes of driving. I've checked several times and cleaned it gently several times and the message still comes up.
5. Minor infotainment issues - the infotainment theme will switch from dark to light and vice versa randomly and just stay like that for a while before switching back. Also, sometimes when making a turn the side camera will activate but won't switch back when on a straight road until I close the camera screen.
6. Boot unlock not working on key fob - is there a hidden setting to turn it back on? If I press the boot unlock button using the fob it never unlocks. Tried it with spare key and doesnt work either. The normal door lock/unlock buttons work fine.
Mostly concerned about the first three to be honest!
Any advice appreciated.
Thanks
We've had our 72 plate ZSEV Trophy Long Range for the past couple of weeks and overall we enjoy it.
However we've also experienced a few issues which are starting to mount up, I'm hoping someone can advise on how to resolve them:
1. Frequent condensation/window misting - I appreciate the weather has been cold but our last car didn't have this issue. Within a couple of minutes of driving the windows will have misted up and we have to turn on the window heaters. This happens every journey, and on longer journeys we have to do it multiple times. Never had this issue with other cars in similar conditions.
2. Car stops our home charger from charging after about half hour - we're on Octopus Go and have 9p kWh charging from 00.30 until 04.30. We have this scheduled on our home charger (Hypervolt) for those hours, and also have set it up inside the car under scheduled charging. We leave the charger plugged in ready. It will start charging fine, but then around half an hour later (approx) it will stop charging. The Hypervolt app says something like "Car preventing further charging" or similar. I have triple checked and both the car and the charger are at the same scheduled time.
3. Cannot connect to MG iSmart app - never had this issue with our old MG4. I managed to bind the car to the app and login, but now whenever I launch the app it just stays loading and new launches/loads properly so I can't use any of the features or check the charge percentage. I've tried unbinding/binding, logging in and out, reinstalling the app, sitting in the car and standing next to it. We have no wifi extenders or anything that could interfere and as I said we've never had this issue on other cars.
4. "Front camera is blocked" warning message - this comes up after a few minutes of driving. I've checked several times and cleaned it gently several times and the message still comes up.
5. Minor infotainment issues - the infotainment theme will switch from dark to light and vice versa randomly and just stay like that for a while before switching back. Also, sometimes when making a turn the side camera will activate but won't switch back when on a straight road until I close the camera screen.
6. Boot unlock not working on key fob - is there a hidden setting to turn it back on? If I press the boot unlock button using the fob it never unlocks. Tried it with spare key and doesnt work either. The normal door lock/unlock buttons work fine.
Mostly concerned about the first three to be honest!
Any advice appreciated.
Thanks