Trophy Connect "Maintain soon"

abucksdiver said:

I have a 72 plate ZS Trophy Connect LR.

On Monday, it is due to go back to the dealers for the 3rd time to get the recurring "Maintain vehicle soon" warning fixed. It's the usual thing... They reset it, and about 500 miles later, it reappears.

Any advise on what I have to say to them to finally get this fixed properly?

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tezzflyer said:

its easier to just reset it yourself,

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abucksdiver said:

I have a 72 plate ZS Trophy Connect LR.

On Monday, it is due to go back to the dealers for the 3rd time to get the recurring "Maintain vehicle soon" warning fixed. It's the usual thing... They reset it, and about 500 miles later, it reappears.

Any advise on what I have to say to them to finally get this fixed properly?

Click to expand...

JCFlippen said:

My Sept 2022 mk2 had this until it had first service at 15,000 in Sept 2023. Software updates cured this anomaly.

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CCMG said:

CCMG said:

Not my Image (from a thread from last year), but this is the update version that should fix it, ending R22. Ask the dealer to do the update and it will sort the issue. It will take 3-4 hours, so be prepared to leave it with them for the day
View attachment 24768

Click to expand...

Not my Image (from a thread from last year), but this is the update version that should fix it, ending R22. Ask the dealer to do the update and it will sort the issue. It will take 3-4 hours, so be prepared to leave it with them for the day
View attachment 24768

Click to expand...

CCMG said:

It's the software of the head unit. It needs to be the version that ends R22 I think. You might have R20/ R18. This takes a few hours for them to do but will fix the issue and the one where the car announces that it's 1st Jan 2019. It is a known issue on the trophy connect so they should know about it if you ask. You can check in the settings on the infotainment screen what version you have.
Without the update, it will contimue to notify you every 700ish miles.
I had this on my one and the update fixed it. Some dealers appear to be reluctant to do the update unless you ask as it's a faff and takes ages.

Not my Image (from a thread from last year), but this is the update version that should fix it, ending R22. Ask the dealer to do the update and it will sort the issue. It will take 3-4 hours, so be prepared to leave it with them for the day
View attachment 24768

Click to expand...

CCMG said:

Very good! That should hopefully cure the problem. Must be a newer version than when I had it done, I wonder what else has changed

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CCMG said:

It's the software of the head unit. It needs to be the version that ends R22 I think. You might have R20/ R18. This takes a few hours for them to do but will fix the issue and the one where the car announces that it's 1st Jan 2019. It is a known issue on the trophy connect so they should know about it if you ask. You can check in the settings on the infotainment screen what version you have.
Without the update, it will contimue to notify you every 700ish miles.
I had this on my one and the update fixed it. Some dealers appear to be reluctant to do the update unless you ask as it's a faff and takes ages.

Not my Image (from a thread from last year), but this is the update version that should fix it, ending R22. Ask the dealer to do the update and it will sort the issue. It will take 3-4 hours, so be prepared to leave it with them for the day
View attachment 24768

Click to expand...

mykg said:

I couldn't see where this is displayed in the settings area on the infotainment system. Any chance you could show me the steps to follow to get to this page? Thanks.

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CCMG said:

From memory...
Scroll right on the home screen and press settings. Then on the right side scroll all the way to the bottom to 'system'. The it should show like the image above

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Enquirer 62 said:

September 2022 LRTC finally had software update to cure "arrange service soon" message every 600 miles or so. Updated to R22 but went further and installed R23 and R25 as per image.

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tomsl said:

Did you do the update yourself? If so, how?

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abucksdiver said:

So, it looks like they just pressed the service reset again... So, I think that as we do less than 15k per year, I'll just do the same every 500 miles and get the car serviced annually.

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