Search results

Update: I could log in on another Samsung phone (S20FE, possibly not with the latest OS update). My Note 20 ultra on the latest OS update still refuses me access.

I'm sorry that you're having the same problem, but it also reassures me in a sense that it's not just my phone but something to do with compatibility between the new app update and (a few? all?) Samsung mobile phones. I should try with my other family members' devices, they have Samsung and...

Thanks for your and everyone's time! Really appreciated. I'll update if I have any news

Yes it worked on my husband's Android phone!! It's a relief to have remote access again but not perfect as I'm the one driving the MG everyday.

Thanks for reminding me, this was my next option. Will try

Thanks I was really hoping your suggestion would work but... no 😓

Good news

We have an MG ZS Trophy LR 72 reg. The time changed overnight on the car screen so I'm assuming it's all working fine there. I've been able to use all the functions on the car screen without issues. It looks purely like an app issue. No antivirus software on my mobile, I've tried to use the app...

Hi this is exactly what's happening to me too! Does it give you the error message "service unavailable" too? Yes, always latest update

Yes tried that too, same error message

Yes. I tried to be at clear in my post as possible, but maybe not enough: I can't even select the county code to enter my mobile number, it goes straight to that error message. I had no issue for over a year.

Thanks for your reply. It's parked near my house, coverage is good and the car's used every day. The problem has been going on for over a week now.

Hi everyone, my iSmart app stopped working, I'm wondering if anyone else is having problems with it at the moment. Since the update (with a marked change in the interface) I got kicked out a few times (it said "token expired") and had to log back in, which went fine but since last week it just...