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Post sales support is just non-existent at this dealership. I booked in months ago after many attempts over the phone and via email, but was then sent to Volvo next door as they had no staff and I was told they were not busy enough to warrant any staff (despite being an active MG sales site) ...

I approached this dealership with two defects on my car, badly warped under-tray and a very noisy air-con pump. They took my car and listened to me, approached MG and took up my case with MG. The result is they replaced my under-tray and replaced my air-con pump which they found had been running...

So, after calling today and getting through, I had someone take my details as the 'Service' team were busy and was told i'd be called back. Indeed I was called back, but by 'Volvo' next door who said they would not book in unless there is a fault. I emphasised the point and have to say the...

Yes, now i'm experiencing after sales service.... emailed the sales person informing of the car being out of date, response stated i'd receive a call. A day later I called myself to have the car updated, no answer on the phone, so left a voice message. Another day later I chatted with online...

I goes on. So despite me stating to the sales person several times during ordering, on collection day too.... I wanted the latest firmware, R33, On collection day the sales person ensured me the latest version was installed. Arrive home with the car and find, R30 installed. So when I challenge...

So I finally collected my car from them. In-between the above post and on collection day: I organised an early return of my lease vehicle and organised a revised collection date for end of April I could go on for ages, but in summary, the sales person I dealt with lacked customer service...

Over the past two and a bit months since my order, the dealership has kept me up to date, even if there was no change. Today I received a personal video message about my order which is progressing well. Have to say I am really pleased with the communication so far. So, when I ordered the car I...

Thank you for adding Stuart. I visited Waylands today for test drive. Met with a very pleasant saleslady who gave me quick overview, listened to my side, then let me loose with an MG4 to test drive. I was impressed, so after a brief round of further discussions, I ordered a 'Trophy' in...